Sr UX Product Designer

Mayo Clinic • Rochester, MN

80d

About The Position

At Mayo Clinic, we put the needs of the patient first in all that we do. It's a commitment that has propelled our organization into exciting futures. Now, we are building a new Center for Digital Health that aims to produce a state-of-the-art integrated digital system. We want digital healthcare that's more accessible, scalable, and sustainable, and the unparalleled digital experience that we know is possible. The User Experience (UX) Designer analyzes, plans and sequences the interactions that a person has with software or application over time. Working with research insights from the Human-centered design process, the UX Designer listens to the needs of our patients and physicians and responds with design that delivers against our key criteria for good design at Mayo Clinic: easy, clear, useful and pleasing. Analyzes research findings and recommendations to plan and deliver Use Cases, User Journeys, User Flow Diagrams, Navigation Structures and Information Architecture in order to optimize the User Experience of our digital properties. In partnership with Product and Engineering team, shape products that advocate for user needs, delivers on business requirements, and contributes to a best-in-class seamless user experience throughout product discovery and development. Designs for browsers, responsive web, native apps, smart watches, kiosks, web-connected health monitoring devices and other consumer and health interfaces and systems. Creates and delivers Storyboards, Wireframes, Interface Modules and Pages, Prototypes and Design Specifications. Evaluates designs according to project specific and enterprise standard metrics. Understands and designs to meet WCAG 2.0 AA Accessibility Standard. Collaborates with the Experience Design team to maintain, grow, implement and refine Mayo Clinic's Digital Design Language. Facilitate Design Workshops and synthesizes divergent ideas into a cohesive Design Proposals. Provides oversight of vendors that assist with Experience Design scope of work.

Requirements

• High School Diploma/GED required.
• 7 years of experience in User Experience Design.
• Understanding of the Human Centered Design (HCD) process.
• Working knowledge of current User Experience methods.
• Excellent visual communication skills.
• Excellent interpersonal and communication skills.
• Ability to design for people with serious and complex medical conditions.
• Self-motivated with excellent organizational skills.
• Knowledge of ethics and professionalism in Design.
• Good understanding of security/sensitivity around patient medical data.
• Experience working with Accessibility concerns for Digital products.
• End-to-end knowledge of all stages of User Experience Design.
• Demonstrated use of an iterative design cycle method.
• Knowledge of design tools and platforms (Adobe CS, Sketch, Figma, Mural, Invision, etc.).
• Experience working in Scrum Agile methodology.

Responsibilities

• Analyze, plan and sequence interactions with software or applications.
• Work with research insights from the Human-centered design process.
• Deliver Use Cases, User Journeys, User Flow Diagrams, Navigation Structures and Information Architecture.
• Shape products in partnership with Product and Engineering teams.
• Design for various platforms including browsers, responsive web, native apps, smart watches, kiosks, and health monitoring devices.
• Create and deliver Storyboards, Wireframes, Interface Modules and Pages, Prototypes and Design Specifications.
• Evaluate designs according to project specific and enterprise standard metrics.
• Collaborate with the Experience Design team to refine Mayo Clinic's Digital Design Language.
• Facilitate Design Workshops and synthesize ideas into cohesive Design Proposals.
• Provide oversight of vendors assisting with Experience Design.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED