Sr UX Designer

Volkswagen-posted 8 months ago

$128,400 - $190,000/Yr

Full-time • Mid Level

Belmont, CA

Motor Vehicle and Parts Dealers

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The ICC focuses on research and development of leading-edge technologies with the goal to meet the future mobility needs of the Volkswagen Group customer. Usability (“UX”) / Design (“UI”) work at the ICC has always spanned these diverse goals of the ICC teams. Our value as UX/UI designer to the ICC is to support the customer experience at all stages of the product development process, from blue-sky concept ideation to benchmark usability testing of our products on market versus competitors' products. The goal of the ICC UX/UI program centers on a core aspect of the ICC's mission statement: “improving the customer experience.”

Leads field of work at the ERL to sustainably bring ideas to life
Defines scope, timeline, and deliverables
Tracks project timeline and resources
Lead the interaction with project partners/mentors within VW Group to ensure proper knowledge transfer with proper documentation for the relevant parties within VW Group
Aligns individual goals with team goals, and ERL vision/mission
Takes ownership of ERL design specific cluster performance metrics
Drives work with Team Leaders at ERL to insert best-practices UX/UI into team roadmaps
Designs UX/UI methodologies, as well as trains and mentors others at ERL with best practice UX/UI techniques
Initiates and implements partnerships with external partners (companies, research institutions, universities)
Drive the work with partners across the Brands and Volkswagen Group to standardize and improve UX
Transfers actionable improvements for improving customer experience to the relevant parties within Volkswagen Group
Advise Volkswagen Group Safety Affairs team on government or industry guidelines related to Usability and Human Factors issues for Infotainment and DAS system interfaces
Presents project/progress reports and presentations to top management, mentors, partners, and project affiliates
Initiates, organizes and leads management, PR, and Lobbying meetings at the ERL
Represents Volkswagen Group at conferences, regulatory authorities, and the media
Secures internal project funding for initiatives from the Brands and Volkswagen Group
Expands network between Volkswagen Group and local Tier 1, Tier 2, and Universities
Develops supplier network with local Silicon Valley companies
Communicates regularly and influences VW/Audi partners in Germany
Helps to strategically organize personnel around usability activities at ERL
Facilitates networking opportunities for team members
Provides research, design, and engineering skill development opportunities for group members
Manages internal/external project budget and resources for team, grows own sub-business
Drives strategic planning for team project portfolio
Secures intellectual property and develops roadmaps with an automotive focus
Manages portfolio of intellectual property in the field
Leads research and development activities to improve vehicle systems across all functions
Provides a Research and Development focus

6-10 years of experience
Bachelor's or Master's Degree (preferred) in Design
Proven experience supporting all stages of the product development process with UX testing, from early stage ideation (i.e. generative UX testing) to evaluative testing of late stage infotainment system samples or products on market
Familiarity with Automotive Infotainment and Driver Assistance system interface issues
Data analysis experience using SPSS or other statistical software
Creation of creative directions across new conceptual models of UI (user interface)
Create and develop motion graphics based off of the UI that you create
High level of engagement and self-initiative
Focus on customer orientation
Strong communication skills, problem solving abilities, and influencing and negotiation skills

Strong UX and Human Factors methods expertise
Proven leadership skills and project management experience in interdisciplinary and inter-organizational teams
Detailed knowledge of specific usability issues and human factors issues around vehicle interfaces (e.g. usability of speech or navigation systems, driver distraction)

Salary range of $128400 - $190000, depending on education and experience
EEO employer M/F/D/V
Drug-free workplace
Pre-employment substance abuse testing
Reasonable accommodation for individuals with disabilities

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