Sr. UX Designer Boston, MA

SimplisafeBoston, MA
306dHybrid

About The Position

We're a high-tech home security company that's passionate about protecting the life you've built with our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days—typically Tuesdays or Wednesdays and Thursdays—to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Requirements

  • Successfully designed and shipped products for SaaS and operational efficiency with a focus on service design
  • A solid understanding of UX design and research principles and best practices
  • A passion and expertise for distilling complexity into simplicity
  • Impactful and effective communicative skills with a passion for details
  • Adept storyteller, connecting the work to both user and business needs to align the team on why
  • Ability to explain your rationale for design decisions that are data-informed
  • Ability to support multiple squads and determine what needs to be done, why, and the best way to do it
  • A nimble, no-ego working style and a curious mindset
  • Experience exploring a new product or service and driving clarity from 0 customers to 1 to many
  • Expertise with various design and agile process tools such as Figma, FigJam, Miro, JIRA, Adobe Creative Suite, etc
  • Must have an online portfolio that highlights your design thinking and expertise

Nice To Haves

  • A degree in a design and/or human behavior-related field, such as Industrial design, Architecture, graphic design, digital media design, Psychology, Human-Computer Interaction, Sociology, Information or Computer Science
  • Experience with accessibility, UX design systems, and agile development
  • Experience with hardware, software, and service design

Responsibilities

  • Partner with UX Designers, UX Researchers, Product Managers, Engineers, and stakeholders to define, design, test, build, and launch top-notch mobile and web experiences
  • Work as a UX generalist across the spectrum of UX and an expert in some
  • Join user research in building an understanding of our home security user journey and translate insights into digital experiences from concepts to high-fidelity prototypes
  • Design digital products and services that enhance people's well-being, meet business needs, and work seamlessly across app and web platforms for all of our customers
  • Help evolve UI components in the SimpliSafe design system

Benefits

  • Hybrid work model
  • Flexible work schedule
  • Collaborative and innovative culture
  • Opportunities for growth and development
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