About The Position

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Sr TS Implementation Engineer (L3) is an advanced subject matter expert who is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge.

Requirements

  • Bachelor's degree in Audio Engineering, Electronics, or a related field
  • Certifications such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design), Audiovisual Network Professional® Certification
  • Experience with AV control systems like Crestron, Extron, or AMX
  • Proficiency in AutoCAD or other design software for system layout
  • Expertise in networking and IP-based AV solutions
  • Strong understanding of acoustics and sound system design
  • Project management skills and experience leading AV projects
  • Strong troubleshooting and diagnostic skills
  • Excellent communication and customer service abilities
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Willingness to stay current with evolving AV technologies
  • Proven experience as an AV Engineer or similar related role
  • In-depth knowledge of AV systems and components
  • Hands-on experience with installation and configuration of AV equipment
  • Strong problem-solving skills and the ability to troubleshoot complex technical issues
  • Comfortable working with cabling, wiring, and electrical systems
  • Ability to lift and carry heavy AV equipment as required
  • Good communication skills with the ability to explain technical concepts to non-technical users
  • Flexibility to travel to different sites for installations and support
  • Familiarity with health and safety regulations related to AV installations
  • Ability to work independently as well as part of a team

Responsibilities

  • Implementing audio-visual systems tailored to client needs
  • Performing installation and setup of AV equipment such as projectors, sound systems, and video conferencing tools
  • Conducting troubleshooting of AV systems
  • Configuring and calibrating AV equipment to ensure optimal performance
  • Providing technical support and training for users on AV system operation
  • Collaborating with network engineers to integrate AV systems into network infrastructure
  • Managing and documenting inventory of equipment and accessories
  • Staying up-to-date with the latest AV technologies and industry trends
  • Understanding detailed system installation diagrams and technical drawings/documentation
  • Ensuring compliance with industry standards and regulations
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