About the Role: Join our dynamic team as a Trust Operations Specialist, where you’ll play a vital role in ensuring the accuracy and integrity of daily financial transactions. Under general supervision, you’ll balance and post data feed transactions to the Trust Accounting system, coordinate activities with custodians such as Baird Brokerage, and serve as a key liaison between our brokerage and trust accounting platforms. This position offers the opportunity to support critical operational processes, collaborate across teams, and contribute to ongoing process improvements in a fast-paced, client-focused environment. This position offers flexibility with 3 days per week in our Louisville, KY or Milwaukee, WI office and 2 days remote. The Impact You’ll Make: Balance and post daily data feed transactions to the Trust Accounting system, ensuring accuracy and consistency across platforms. Serve as a liaison between the brokerage system and trust accounting system, mirroring activities with other custodians, especially Baird Brokerage. Provide backup support for Directed Trust product operations, including: New account setup Data feed setup Account funding and annual fee funding Review daily activity files, follow up on discrepancies, and ensure timely posting of transaction packets. Reconcile positions, tax lots, and activities between custodians and the trust accounting system. Act as a point of contact with vendors to resolve issues and coordinate programming changes as needed. Upload supplemental files to enhance data feeds and maintain data integrity. Collaborate with custodian teams to reconcile accounts and implement corrections. Partner with Operations leadership to drive continuous process improvements across Baird Trust functions. Cross-train team members and maintain a broad understanding of all team functions. Participate in internal, external, and financial audits, as well as special projects.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees