Sr. Transaction Operations Specialist

Lucid Motors • Miami, FL

4d • $29 - $41

About The Position

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are currently seeking a Sr. Transaction Operations Specialist for Lucid. This person will be responsible for ensuring that Lucid can support Inside Sales and customer-facing field Sales teams from the reservation process through deliveries to the customers and acting as an extension of the DMV Operations team located in Torrance.

Requirements

• Preferably 2 years of experience with In-State Dealership Title and Registration.
• Dealership Business Office administration or Dealership Finance Assistant preferred.
• Demonstrated experience in processing Title and Registration, Sales Contract Processing and other Sales and DMV documents.
• Passion for the customer experience and an understanding of how operational efficiencies impact said experience.
• Must be able to multi-task, be flexible, and perform in a fast-paced environment.
• Comfort navigating ambiguity with an ability to create in an undefined, unestablished environment.
• Ability to work independently and think creatively with a proven track record of execution.
• Exceptional organizational skills and attention to detail.
• Strong communication skills, both written and verbal.

Responsibilities

• Coordinate with the Sales, Delivery and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate.
• Prepare and review customer Purchase Agreements, disclosures and vehicle DMV documents for customer deliveries.
• Process DMV registrations across multiple states for customers as well as fleet vehicles.
• Record information and ensure data quality in multiple systems.
• Serve as authority on vehicle taxes and fees, keeping abreast of state changes.
• Provide operational support to business partners for ad-hoc initiatives.
• Support revenue recognition reviews on an ongoing basis
• Work with Supervisor to continuously improve training material and help aide in training of new hires.

Benefits

• Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
• The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees