Sr. Training Support Associate
About The Position
The Sr. Training Support Associate will support the development and delivery of training programs for various stakeholders, including commercial, insurance, field sales teams, Safeguard International Training Department and dealership partners. This role focuses on designing and developing engaging training programs, ensuring they are effectively implemented and continuously improved. The Sr. Training Support Associate will collaborate with subject matter experts to create high-quality learning materials, assess training needs, and evaluate the effectiveness of training initiatives to contribute to the organization's success. In addition, this role will work closely with the Sr. Manager, National Sales Training & Development and team members, the Training Support Associate provides administrative and operational support to help maintain training resources, support learning initiatives, and coordinate training logistics.
Requirements
- Minimum 4-6 years related experience in instructional design and training administration.
- Bachelor’s degree in a related field or equivalent work experience.
- Demonstrated ability to create curriculum to align with needed training development
- Strong organizational skills with attention to detail.
- Effective written and verbal communication skills.
- Proficiency in Microsoft Office Suite and/or similar software including PowerPoint.
- Basic knowledge with Learning Management Systems and e-learning tools.
- Ability to manage multiple tasks and meet deadlines.
- Ability to collaborate with field sales personnel to delivery impactful training material.
Nice To Haves
- Experience working with Learning Management Systems (LMS) and basic e-learning tools is a plus
Responsibilities
- Assist in the development and maintenance of both internally developed and vendor provided training materials such as participant guides, job aids, multimedia presentations, and e-learning content including tracking and auditing training materials to ensure alignment with company policies and business practices.
- Provide administrative support for the Learning Management System (LMS), including user enrollment, tracking participant progress, and generating reports.
- Collaborate with the Sr. Manager National Sales Training & Development to gather feedback from participants, analyze training needs, and recommend updates to improve training effectiveness.
- Coordinate logistics for training sessions, including scheduling, material distribution, and vendor communication to ensure timely delivery of resources.
- Support the implementation of onboarding processes for new hires by coordinating materials and assisting with training logistics.
Benefits
- Medical, dental, and vision plans with no-cost and low-cost options
- Annual employer HSA contribution
- 401(k) matching and immediate vesting
- Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
- Associate / Sr. Associate: $350
- Manager / Sr. Manager: $600
- Director: $800
- Executive Director: $900
- VP or Above: $1,000
- 100%25 employer-paid life and disability insurance
- No-cost health and wellbeing programs, including a gym benefit
- Six weeks of paid parental leave
- Paid Volunteer Time Off, plus a company donation to a charity of your choice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
