Sr. Training Specialist

Kohler • Kohler, WI

49d • Onsite

About The Position

We are seeking a highly motivated and experienced Sr. Training Specialist to join our team. The ideal candidate will develop and deliver engaging product training tools for new and existing products in the KOHLER portfolio. This includes creating and implementing a training strategy for each assigned category. You will collaborate with product managers, engineers, and brand/channel marketing to ensure training programs accurately reflect the latest product features and functionality. Training will be provided to both internal and external customers, with a focus on benefit-led storytelling. Additionally, you will gather and share customer feedback to identify market gaps and opportunities.

Requirements

• Bachelor's degree in marketing, business, or a related field.
• 5+ years of experience in product training or a related area.
• Excellent communication and interpersonal skills.
• Strong organizational and project management abilities.
• Ability to work independently and collaboratively.
• Capable of managing multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Ability to explain complex technical concepts clearly.
• Willingness to travel to trade shows and customer visits (approximately 30-40%).
• Occasionally provide training at customer events in Kohler outside normal business hours.

Nice To Haves

• Knowledge of Articulate 360, Reach 360, and Salesforce is a plus.

Responsibilities

• Enhance market launches with targeted training programs and content, following the established commercialization process.
• Align training objectives with business goals.
• Demonstrate strong presentation and communication skills.
• Build and maintain relationships with internal and external partners.
• Set a strong example through work ethic, product knowledge, professionalism, technical skill, and project management.
• Create and deliver engaging product training content and tools for new and existing products.
• Identify target audience training needs and design annual programs using adult learning principles.
• Collaborate with product managers, engineers, and marketing to ensure training reflects current product features.
• Translate technical specifications into customer-focused training content.
• Conduct training sessions for internal and external customers.
• Collect and share customer feedback to identify market gaps and opportunities.
• Maintain an "always on" training strategy, ensuring all materials are current and relevant, and keep the SharePoint site updated.
• Gain deep understanding of products and their industry applications.
• Use instructional design techniques to develop and present training programs on best practices.
• Stay informed about KOHLER and competitor product offerings.
• Assess organizational strengths and weaknesses in product knowledge and skills; provide recommendations for improvement.
• Develop online training content for internal and external audiences.

Benefits

• We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period.
• In addition, this position is eligible for a performance bonus/variable incentive compensation.
• We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Fabricated Metal Product Manufacturing
• Number of Employees: 5,001-10,000 employees