About The Position

We are looking for a passionate Senior Technical Program Manager (TPM) to transform the shopper experience and revolutionize how customers interact with ads on one of the most visited pages on the internet! Join the Stores Monetization technical program management team to drive both monetization excellence and exceptional shopper experiences across Amazon's Store - reaching millions of customers worldwide on every device imaginable. You'll reinvent the customer experience and accelerate ad supply growth by launching innovative ad products, ad formats, data products, and improving measurement and ad relevancy at scale. With a diverse and challenging backlog, your experience managing complex, high-impact programs will be essential as you engage with cross-functional teams across Amazon to remove friction during planning and delivery. From the inception of an idea, you'll be involved in gathering requirements, shaping the vision, and setting the team up for successful delivery. As a Sr TPM, you are a key decision maker and strategic partner. You will establish launch timelines, make critical decisions to optimize trade-offs, and manage expectations with executive stakeholders. The scope and scale of our work often comes with a high degree of ambiguity - you'll need to balance customer needs with technical constraints, anticipate bottlenecks before they emerge, and drive clarity in complex situations. The ideal candidate thrives in ambiguity and values autonomy. They learn enthusiastically, are comfortable making decisions, big and small, and can influence without authority. This candidate will be highly organized, possess excellent written and verbal communication skills, and have a proven track record of delivering complex technical programs that drive measurable business impact. You will join a team of passionate Amazonians who are redefining how advertising and shopping experiences come together on one of the most visited pages on the internet. The APM Stores team brings together talented engineers, product managers, technical program managers, and business developers with diverse backgrounds and perspectives - all united by a commitment to innovation and excellence. As the bridge between Amazon's Stores and Advertising organizations, our team plays a central role in shaping how millions of customers discover and engage with brands across Amazon's retail properties. You'll collaborate with cross-functional partners spanning Stores, Ad Sales, Demand Tech, Sponsored Products, and more - gaining exposure to a rich mix of teams, businesses, and technologies. Here, creativity meets impact, and your work will directly influence both advertiser success and shopper experience at scale.

Requirements

  • 5+ years of technical product or program management experience
  • 3+ years of software development experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience building and evaluating system-level technical design
  • Experience developing and executing/delivering product and technical roadmaps

Nice To Haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

  • Drive end-to-end program delivery: Create, manage, and communicate project plans for multiple high-impact programs that reach millions of customers
  • Translate vision into execution: Convert technical and business requirements into actionable backlog stories and establish meaningful goals and milestones
  • Partner across the advertising ecosystem: Collaborate with advertising stakeholders to deliver shared goals across multiple teams and identify opportunities to eliminate waste and improve development efficiency
  • Own metrics and outcomes: Implement and communicate metrics measuring program success, demonstrating a high degree of ownership for every project
  • Lead with agility: Facilitate the team's agile practices to ensure on-time delivery, predict and remove impediments, and maintain momentum
  • Communicate with clarity: Provide concise written and verbal communication on all aspects of your programs to technical and non-technical audiences alike
  • Navigate complexity: Balance competing priorities, optimize trade-offs, and manage expectations with executive stakeholders in ambiguous, fast-moving environments

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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