About The Position

The Senior Total Rewards Specialist will report to the Total Rewards Manager and will work in partnership to deliver exceptional benefits solutions to support business leaders and Team Members at Red Lobster. The Senior Total Rewards Specialist will manage the organization's Team Member benefits programs, including retirement plans, insurance, leaves of absence, company vehicle administration, relocation, RL Cares and wellness initiatives while ensuring compliance with relevant laws and regulations. They research and recommend changes to benefit plans, administer enrollment, and educate employees about their benefits. They ensure that the company benefits plans are aligned with our company business goals. Additionally, they may reconcile billing statements, manage COBRA administration, and maintain accurate records.

Requirements

  • Minimum of 3 years of experience in HR (preferably having experience that includes benefits, retirement plans, leave of absence including FMLA/ADA)
  • Solid teamwork and interpersonal skills; ability to work effectively with and influence multiple stakeholders at all organizational levels
  • Ability to appropriately handle sensitive and confidential information with a high level of discretion
  • Creativity to design and implement new ideas and approaches
  • Highly effective organizational skills
  • Excellent communication skills and the ability to interact professionally with candidates, employees, internal HR counterparts and outside contacts
  • Solid facilitation skills and ability to lead learning sessions
  • Proficient with MS Office Suite - strong to expert level Excel skills
  • Strong analytical and critical thinking ability
  • HRIS system experience - preferred with PeopleSoft

Responsibilities

  • Oversee all aspects of the leave of absence process including sharing communications and providing direction to management as applicable for an outsourced model of administration.
  • Oversee administration of employee benefits programs, including enrollment, changes, and terminations.
  • Provide information and support to employees regarding their benefits, including new hire orientations and open enrollment meetings.
  • Stay up to date on relevant laws and regulations and ensure that benefit programs are compliant.
  • Handle COBRA administration for an outsourced administration.
  • Review and reconcile benefits billing statements, working with vendors and payroll to resolve discrepancies.
  • Be the main point of contact for our company fleet program and car stipends.
  • Lead the overall process with business leaders that are provided with assistance through our relocation program.
  • Keep accurate and up-to-date records of employee benefit information.
  • Analyze existing benefit plans and recommend improvements or modifications.
  • Address employee inquiries, resolve benefit-related issues, and assist with claim processing.
  • Support special projects and initiatives, such as implementing new programs or systems.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Food Services and Drinking Places

Education Level

Bachelor's degree

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