Sr. Tier 3 NOC Engineer - Forinet

Comcast • Plano, TX

84d • $88,479 - $145,991

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Requirements

• Specific knowledge and 5 to 8 years' experience with Fortinet primarily but also Cisco and Juniper routers.
• Strong knowledge of internetworking designs and their applications and routing.
• Solid knowledge of Layer 2 and Layer 3 internetworking technologies.
• 5 to 8 years' experience with protocols.
• Extensive Firewall experience with firewalls such as (Fortinet 60F/80F, Cisco ASA, Juniper SRX, Checkpoint NG etc.).
• Extensive experience with Cisco switches and routers.
• Certifications such as (Fortinet Professional - required, Fortinet Expert - preferred, CCNA, CCNP, CCIE).

Responsibilities

• High level customer-facing engineering support focused on Day 2 Service Assurance Support.
• Hands-on SDWAN/IP router/switch/firewall/telephony customer premises equipment.
• Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services.
• Optimize the network and systems services and troubleshoot any network performance issues.
• Responsible for the service provision and monitoring of the network infrastructure to company standards.
• Works directly with customers to troubleshoot and resolve network issues.
• Is a technical point of contact for other internal engineers.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Best-in-class Benefits to eligible employees.
• An array of options, expert guidance and always-on tools, personalized to meet the needs of your reality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree