Sr. Test & Quality Manager

Puffco • Los Angeles, CA

101d • $125,000 - $135,000

About The Position

Puffco is looking for a Senior Test & Quality Manager to lead our quality and testing strategy across the entire product lifecycle — from concept through new product introduction (NPI) and into mass production. In this project management role (from the quality perspective), you will be the voice of the customer, ensuring every product we deliver meets the highest standards of performance, reliability, and compliance. This is an individual contributor role (not managing direct reports), but you will influence teams across engineering, operations, and supply chain to drive accountability and results.

Requirements

• 8+ years in Product/Quality Management or Testing, ideally in consumer electronics.
• Degree in Mechanical, Electrical, Industrial Engineering, or related field.
• Strong organizational and documentation skills with experience managing multiple programs.
• Proven track record working with cross-functional, global teams.
• Self-starter who thrives in fast-paced, collaborative environments.
• Strong business acumen with the ability to balance scope, schedule, budget, and quality.

Nice To Haves

• Six Sigma certification (Green or Black Belt).
• Experience working with Asian suppliers.
• Familiarity with Arena, Asana, or SharePoint.

Responsibilities

• Define and drive quality and testing strategies from early concept through mass production.
• Set customer return targets and lead initiatives to achieve them.
• Lead failure analysis investigations using structured problem-solving (8D, Fishbone, FMEA) to identify and resolve root causes in both development and production, as well as coordinate factory-related issues with CAPA.
• Ensure products meet industry and international standards for quality, reliability, and testing; lead internal and external audits as needed.
• Partner with suppliers and ODMs to develop and improve manufacturing and test processes.
• Lead regulatory compliance and certification activities.
• Champion continuous improvement by leveraging lessons learned, field data, and testing insights.
• Present quality status and risks to management at key development milestones.

Benefits

• Competitive pay
• 401K
• Medical/Dental/Vision/Life coverage
• Flexible Time-Off
• Friendly office in LA Center Studios with a fun casual and comfortable work environment
• Snacks, lunches, retreats, and SO much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees