Sr Technology Solutions Manager | Enterprise Business Continuity

T-Mobile • Bellevue, WA

2d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Senior Technical Solution Manager plays a critical role in leading digital solution strategy, shaping vision, and defining delivery approaches for complex, cross-functional initiatives. This role drives scoping discussions, assesses technical feasibility, and translates business needs into scalable, secure, and sustainable solutions that enable operational excellence and organizational resilience. Success is measured by accelerating digital-first problem solving, improving operational visibility, and embedding scalable solutions that reduce manual effort and increase responsiveness. Blending strategic solution leadership with hands-on execution, this leader collaborates across business and technology teams to design and deliver integrated digital capabilities. The role also provides guidance to delivery teams to shape platform evolution, drive automation, and improve operational speed, clarity, and readiness.

Requirements

• Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• 7-10 years - Experience leading cross-functional initiatives with hands-on involvement in solution design, digital transformation and technology adoption
• Strong understanding of data modeling and visualization.
• Development of reports and dashboards.
• Communicates technical and functional solutions effectively and efficiently.
• Familiarity with practical AI use cases and automation tools.
• Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience.

Nice To Haves

• Acceptable areas of study include Computer Science or Other Technical Discipline.

Responsibilities

• Lead scoping, feasibility assessments, and solution visioning for medium to complex initiatives.
• Serve as solution owner for critical initiatives, accountable for design integrity, delivery outcomes, and adoption.
• Define scalable architectures that balance business value, governance, and long-term sustainability.
• Drive digital-first thinking and challenge legacy processes to improve efficiency and effectiveness.
• Establish KPIs and impact metrics to track value realization and drive continuous improvement.
• Manage project inception activities including breakdown of business requirements,and defining technical scope
• Serve as technical owner accountable for solution architecture, development, and delivery of medium to highly complex technology solutions
• Modernize operational dashboards and reporting to enable real-time visibility and data-driven decisions.
• Provide hands on support to prototype, build, and iterate solutions while guiding long-term architecture direction.
• Build and maintain relationships with business stakeholders to ensure clarity and alignment on solution impacts and scope
• Facilitate solution workshops, design sessions, and peer and leadership reviews to align scope and outcomes.
• Provide leadership in evolving design and solution integration across multiple teams

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level