Sr Technical System Analyst - Laboratory Solutions - Hybrid

Community Health Network•Indianapolis, IN

1d•Hybrid

About The Position

Technical Systems Analysts serve as subject matter experts (SMEs) for their assigned applications, leveraging advanced technical knowledge within their areas of responsibility. This role partners with business and operational teams to develop technology-based solutions that address organizational challenges, goals, and strategic initiatives. The Sr Technical Systems Analyst serves as a critical bridge between technology and operations, supporting caregivers across Community Health Network. This role plays an essential part in managing and guiding third-party vendor relationships, including participation in vendor technology roadmaps and feature adoption. Sr Technical Systems Analysts apply expert-level technical knowledge to support and optimize IT applications. Core areas of expertise may include interface communication, data structure alignment across systems, database management, structured query languages, reporting, application server architecture, programming languages, application development, and hardware support. Applications supported may include, but are not limited to, solutions from the Microsoft Enterprise Suite, Oracle, SAP, and laboratory information systems. This role also contributes through mentoring and coaching colleagues in IT practices, principles, culture, and initiatives and may support special project work using established project management methodologies. This position will specifically support the Community Health Network Lab Solutions suite of applications, including laboratory information systems and related integrations.

Requirements

Ability to collaborate with others in a team setting
Excellent communication skills
Positive attitude toward problem-solving
Bachelor's degree in information technology or a related field required (or a combination of experience and education)
Four (4) years of experience in an Analyst or Technical Systems Analyst role required
Experience supporting laboratory information systems in a healthcare environment
Epic Beaker certification or hands-on Beaker support experience
Experience with HL7 messaging, interfaces, and lab system integrations

Responsibilities

Provide technical expertise and advanced support for laboratory information systems such as Epic Beaker, RALS, Data Innovations, and NovaNet Point of Care
Ensure proper integration and data exchange between laboratory systems and hospital information systems, including HL7 interfaces
Collaborate with IT teams and laboratory personnel to troubleshoot and resolve complex technical issues
Maintain system documentation and contribute to the IT Lab Team knowledge base
Monitor lab system performance and implement upgrades and enhancements as needed
Participate in the evaluation, testing, and implementation of new laboratory technologies and systems