Sr. Technical Support Specialist - Cloud Center of Excellence
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About The Position
The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large-scale enterprise applications that support the critical and diverse business needs of the State and its agencies. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: Practice Customer-focus, ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. This position reports to the Director of the Cloud Center of Excellence within the Office of Information Technology. This position will support the Cloud Center of Excellence (CCOE) by implementing and overseeing cloud standards, governance, guardrails, and architectures across MaineIT and the Executive Branch. This role will help bridge existing gaps and ensure consistent technical and business requirements are properly vetted and implemented throughout this new program.
