Palo Alto Networks-posted about 1 year ago
$94,000 - $152,000/Yr
Full-time • Mid Level
Plano, TX
Professional, Scientific, and Technical Services
This job is no longer available
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The Sr. Technical Support Engineer for Prisma Access at Palo Alto Networks is responsible for providing expert post-sales technical support to customers, addressing complex issues related to cybersecurity products. This role involves troubleshooting, configurations, and ensuring customer satisfaction through effective communication and problem-solving. The engineer will work closely with multi-functional teams to enhance product quality and customer experience, while also participating in technical discussions and providing on-call support as needed.
