Sr. Technical Program Manager

Convey (formerly Message Broadcast)•Denver, CO

About The Position

We’re seeking a Senior Technical Program Manager to lead complex, enterprise-scale programs across R&D and Product for a high-volume, mission-critical messaging platform serving utility companies nationwide. This role is deeply technical and highly cross-functional. You’ll operate at the system level—driving execution across distributed architectures, cloud operations, security, QA, and product engineering—while coordinating delivery across multiple agile teams. Your work directly enables reliable communications for utilities—from outage notifications to billing and service requests—impacting millions of customers during critical moments.

Requirements

10+ years in Technical Program Management or similar roles
Proven experience leading large, multi-team engineering programs in SaaS environments
Strong technical fluency across architecture, cloud operations, and modern development practices
Experience driving customer-facing migrations and enterprise implementations
Highly analytical, data-driven, and comfortable operating in ambiguity

Responsibilities

Lead large-scale R&D and product programs spanning backend services, APIs, cloud infrastructure, and security
Run Scrum of Scrums across multiple agile teams, managing cross-team dependencies and delivery risk
Own end-to-end execution of platform migrations, architectural changes, and major feature rollouts
Drive customer-facing enterprise implementations and multi-quarter delivery plans
Establish and evolve program management standards, operating rhythms, and delivery frameworks
Translate product and business objectives into executable technical roadmaps
Partner closely with engineering leadership, architects, and product managers to align on architecture, sequencing, and tradeoffs
Track delivery using metrics, dashboards, and KPIs (velocity, throughput, cycle time, risk, dependencies)
Identify bottlenecks across development, QA, cloud ops, and security—and drive resolution with data
Lead executive-level technical reviews, clearly communicating status, risk, and mitigation plans
Mentor and grow program management talent while leading through influence across teams

Benefits

Fully covered Medical, Dental, and Vision coverage for employees
Cost share for dependents
401(K) plan with company match
Fully covered STD/LTD
Employee Assistance Program (EAP)
Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs.
12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
On-site gym available for free use in Denver, CO for employees based in the Denver area