About The Position

Amazon Web Services (AWS) Hardware Engineering is a fast growing and leading-edge research and development team that creates enterprise compute and storage server designs for our innovative web service and e-commerce technology platforms. Our designs are industry-leading in terms of performance, frugality and operational excellence, and are critical to the success of the AWS business and the hundreds of thousands of customers who use utility computing today. We are seeking an experienced Senior Technical Program Manager (TPM) to define and build the next generation of our vertically integrated NAND-based storage solution, Nitro SSD. The ideal TPM candidate will be an experienced Technical Program Manager who is skilled in driving a storage product development lifecycle including working with Hardware and Firmware teams across several geographic regions while leveraging global suppliers and development partners. The successful candidate will be an innovative self-starter and leader. The candidate will be familiar with the cloud computing industry and AWS offerings and will be passionate about providing the best possible customer experience at the best cost. The candidate will have an obsession with data and precise analysis and will use these as inputs to make decisions. What you will do: As a Sr. TPM on the Nitro SSD team you will be responsible for leading multiple simultaneous storage product development programs in a highly cross-functional environment which includes internal customers and hardware/software development teams, external vendors and technology partners. You’ll provide technical leadership in the application of new technologies to large scale NAND-based storage solutions development and deployment in a continuous effort to deliver a world-class customer experience at a world-class cost point. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We’re changing an industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today. Prior experience in building and scaling solid-state-drives or storage solutions is a definite plus. Why it matters: Amazon has thousands of unique services, both big and small that power the Retail website (Amazon.com), Amazon Web Services, Amazon Prime and more. These services run on hardware around the world. We continually need to develop and deploy newer, innovative, and more efficient and cost effective hardware solutions. Your work will drive efficiency and significant cost savings while improving the performance and reliability of our product. Nitro SSD is an at-scale solution with three generations of hardware deployed to the AWS fleet, so your work will touch development teams and customers around the world. Why you will love it: You will have exposure to teams and leaders across AWS and global customers. You will be a part of a leading edge research and development team. You will see many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for AWS. We're hiring for this role in Seattle, WA and Cupertino, CA.

Requirements

  • 5+ years of technical product or program management experience
  • 3+ years of software development experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • 7+ years of working directly with engineering teams experience
  • 3+ years of hardware development lifecycle, preferably in the storage product space

Nice To Haves

  • 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
  • Experience developing and executing/delivering product and technical roadmaps
  • Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
  • 2+ years of storage devices experience
  • Experience delivering results for large, cross-functional initiatives/projects, or experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
  • Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement

Responsibilities

  • Drive full product development lifecycle for a storage solution, including design, development, qualification, launch and sustain as the program technical lead and program manager
  • Lead technical engagement with design partners, contract manufactures and ODMs on product development, qualification and launch
  • Partner with internal Hardware, Firmware, Software and NAND teams on product roadmap and feature definition
  • Engage with NAND vendors, SoC vendors to drive long-term product roadmap and product portfolio
  • Drive cross-functional continuous improvement projects to improve product quality and cost
  • Lead monthly business reviews, quarterly business reviews and technical engagement forums with key partners and customers
  • Drive best-practices for product development process and program management for large-scale storage solution development

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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