Sr Technical Product Owner

Concentrix • Mansfield, TX

222d • $91,457 - $137,186

About The Position

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Requirements

• 8+ years of experience in product management, including successful delivery of high-visibility technical projects.
• Strong experience designing, launching, and managing APIs and developer-facing products.
• Solid background in telecom or infrastructure-related projects.
• Hands-on experience with Kubernetes, containerization, and API gateways (e.g., Apigee, Kong, AWS API Gateway).
• Expertise in CI/CD tools and pipelines (e.g., Jenkins, GitLab CI, Argo CD).
• Excellent problem-solving, analytical thinking, and stakeholder communication skills.
• Strong leadership and the ability to guide technical teams through complex product challenges.

Nice To Haves

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• Familiarity with API security standards (OAuth2, JWT, rate limiting, etc.).
• Knowledge of Agile/Scrum methodologies.
• Experience with cloud platforms such as AWS, Azure, or GCP.

Responsibilities

• Drive the execution of telecom and platform integration projects, ensuring alignment with business strategy and timelines.
• Lead the development, management, and scaling of RESTful APIs and microservices that power enterprise applications.
• Oversee infrastructure setup, migration, and disaster recovery (DR) planning and execution.
• Manage and optimize Kubernetes-based deployments and container orchestration.
• Improve CI/CD pipeline efficiency to accelerate product delivery and maintain quality.
• Work cross-functionally with engineering, architecture, operations, and marketing to ensure API-first product development.
• Define API requirements, technical documentation standards, and versioning strategies.
• Analyze market trends and customer needs to shape product positioning and feature prioritization.
• Clearly communicate product vision, progress, and decisions to technical and non-technical stakeholders.

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree