Sr. Technical Business Analyst

Axos Bank • San Diego, CA

13d • $70,000 - $90,000 • Onsite

About The Position

Axos is seeking a Senior Technical Business Analyst to join our team. In this role, you will lead the analysis and documentation of complex business processes, working closely with both business stakeholders and IT teams to translate requirements into detailed functional specifications. A strong understanding of the SDLC, including requirements build, deployment, testing, and support, is essential, along with experience using tools like JIRA, Confluence, Visio, and SQL. This position is on-site and located at our HQ in San Diego, CA.

Requirements

• Bachelor’s degree in Business Administration, Project Management, Information Systems, or a related field
• 5+ years' experience as a Business Analyst, with at least 2 years in a senior or technical role
• Proficiency in tools such as JIRA/ADO, Confluence, Visio, SQL, and data visualization platforms
• Experience working closely with Technology teams; liaison between tech and product experience is preferred
• Experience in some SDLC life cycle phases including requirements build, deployment, testing, and support
• Excellent organizational, problem-solving, and analytical skills
• Demonstrate good written, email and verbal communication skills
• Proven ability to handle and prioritize multiple projects and meet deadlines
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience with APIs, Web Apps, data modeling, Ui/UX, and system integration is preferred

Responsibilities

• Interface with business stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development
• Perform business systems and process analysis of existing systems/processes.
• Conduct interviews and requirements gathering workshops, and ensure sign-off of all artifacts
• Facilitate workshops, interviews, and meetings to gather and validate requirements
• Lead the analysis and documentation of complex business processes and systems
• Conduct gap analysis, impact analysis, and feasibility studies
• Develop detailed functional and technical specifications, user stories, and acceptance criteria
• Develop detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses
• Coordinate/lead project tasks and project life cycle phases for small to mid-size projects (i.e. defining requirements, documentation, and process flows, etc.) to meet customer goals and requirements
• Conduct root cause analysis using knowledge of applications, interfaces, and technology for defect resolution
• Identify opportunities for process improvement and automation
• Lead and define project scope and features and project discovery and initiation
• Ensure issues are identified, tracked, reported on, escalated, and resolved in a timely manner
• Mentor junior analysts and contribute to best practices and standards

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees