Sr. Technical Analyst Integration Support

About the position

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Responsibilities

• Adheres to all environmental, health and safety SOP's, equipment, policies and procedures, including any department specific requirements.
• Working with customers to requisition servers and deploy the DoseIQ and DeviceBridge applications.
• Installing, monitoring and patching Linux servers running applications in Docker and Kubernetes.
• Provide L3 support for application, server and device hardware to support teams and device deployment teams.
• Serve as a point of contact and collaborate with all levels of the customer's organization (IT, Biomedical Engineering, project management, executive, and clinical) on product, system, and device integration initiatives.
• Participation in daily team calls and customer calls.
• Maintain system security and address vulnerabilities.
• Participate in 24x7 support rotation.
• Must be willing to travel up to 20%.

Requirements

• Master's degree in biomedical engineering, computer engineering, computer science, software engineering or IT-related field with 3+ years of related experience or Bachelor's in related field with 4+ years of relevant experience.
• Experience in Linux system administration.
• Familiarity with load balancing, firewalls, network configuration.
• Networking experience; IP tables, Linux address routing, subnetting.
• Kubernetes and Docker experience.
• Experience with server virtualization.
• Public Key Infrastructure (PKI) experience.
• Experience in file sharing: NFS, OpenEBS, Block Storage.
• Experience with configuration, maintaining and tuning high availability systems.
• Familiarity with security and antivirus best practices.
• Ability to work independently and with team members from diverse backgrounds.
• Ability to work in evenings, including the weekends and holidays, as needed.
• Strong communication skills for coordinating across teams.
• A drive to learn and master new technologies and techniques.
• Excellent attention to detail.

Benefits

• Medical and dental coverage that start on day one.
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays.
• Paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.