Sr. Team Manager- Insurance Sales (Remote)
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About The Position
Sutherland is looking to add a talented Sr. Team Manager to one of our growing Commercial Insurance Sales programs! If you have experience leading a sales team in the insurance industry, we want to hear from you! As a Sr. Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations - Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line - Identify the training needs that will equip the staff with fundamental skills and knowledge - Have a thorough understanding of the various system tools and operational procedures utilized within the program - Collaborate with stakeholders on a regular basis for changes on promotions and updates - Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers.
