About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Interview Coordination Lead plays a critical role in our Talent Acquisition function, ensuring a seamless and positive candidate experience throughout the interview process. This position serves as the primary point of contact for candidates during their interview journey and provides essential support to both candidates and the recruiting team. The role requires exceptional organizational skills, attention to detail, and a commitment to providing a best-in-class candidate experience while maintaining operational excellence in our recruiting processes.

Requirements

  • Bachelor's degree or equivalent experience in Human Resources, Business Administration, or related field
  • 3+ years of experience in recruitment coordination, interview scheduling, or similar role
  • Demonstrated ability to manage complex scheduling across multiple time zones and stakeholders
  • Strong knowledge of applicant tracking systems and interview scheduling platforms (Workday experience preferred)
  • Exceptional attention to detail and ability to maintain confidentiality with sensitive information
  • Excellent communication and interpersonal skills with the ability to interact professionally with candidates and hiring teams, while also establishing trust and commanding respect among team members
  • Strong organizational skills with the ability to prioritize competing demands in a fast-paced environment
  • Leadership experience preferred with a demonstrated ability to guide team members, establish scheduling standards, and drive process improvements across scheduling operations

Nice To Haves

  • Experience supporting technical recruiting or hiring for engineering roles
  • Prior experience in the cybersecurity industry or high-growth technology companies
  • Knowledge of best practices in candidate experience and recruitment operations
  • Experience with process improvement and implementing scheduling system enhancements
  • Certification in HR or recruitment operations

Responsibilities

  • Coordinate and manage candidate interview schedules, including any candidate travel and lodging accommodations, and distribute appropriate materials to interview teams (resumes, interview forms, agendas, etc.)
  • Serve as the subject matter expert for interview scheduling processes and procedures, guiding candidates and talent partners on appropriate actions required for successful interview coordination and calendar management
  • Ensure an excellent candidate experience through prompt follow-up and communication throughout the candidate's lifecycle from initial contact to start date
  • Orchestrate strategic relationship-building sessions between Talent Operations Scheduling Coordinators and Talent Acquisition teams to strengthen working relationships, including preparing discussion topics, facilitating team interactions, and establishing communication best practices to ensure smooth collaboration
  • Conduct comprehensive scheduling quality control, including regular audits of calendar invites, interview schedules, and decline patterns, while monitoring the Workday Inbox to ensure all requests meet the 24-hour SLA and alerting the team during high-volume periods
  • Oversee all scheduling support channels, ensuring prompt resolution of urgent requests, appropriate escalation of critical issues, and consistent maintenance of service level agreements across all communication platforms
  • Provide oversight of General Interview Scorecard submissions, bounce back emails, and Software Engineering Rubric submissions, addressing any submission failures promptly
  • Generate and analyze regular reports on interview scheduling metrics, including volume, efficiency, and interviewer utilization, to identify trends, measure performance against goals, and provide data-driven recommendations for process improvements
  • May assist with other projects as assigned

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service