Sr Systems Engineer

University of Rochester•Town of Henrietta, NY

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Responsibilities: Manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring. Scripts, code and development are required to deliver solutions within both cloud and on premise solutions. Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment.

Requirements

High School diploma or equivalent and 7 years of related experience required
Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure required
Knowledge of server hardware and storage array networks required
Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change required
Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities required
Ability to travel to and from Data Center facilities required

Nice To Haves

Bachelor's degree preferred
Or equivalent combination of education and experience
Experience in a higher education or healthcare field preferred
Experience leading a team of Systems Engineers preferred
Strong scripting skills preferred
Expertise with server operating systems and orchestration and automation tools preferred

Responsibilities

Manages and administers on-premise and cloud-based infrastructure services including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness, orchestration and automation and performance monitoring.
Scripts, code and development are required to deliver solutions within both cloud and on premise solutions.
Responsible for design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment.
Leads analysis of use case requirements, designs solutions, and deploys on premise or cloud based infrastructure.
Provides expertise in on-premise virtual infrastructure, specifically in clustered high availability environments.
Provides assistance in integrating on-premise solutions with cloud solutions.
Orchestrates and automates the deployment of solutions hosted on both cloud services and on premise infrastructure.
Leads, advises on and completes proactive performance monitoring, analysis, alerting, reporting and tuning, proactive capacity analysis and provision solutions, maintenance activities, including deploying patches and ensuring that firmware and software are up to date, incident and problem analysis, resolution, and follow-up to ensure platform stability.
Maintains an interoperability matrix to ensure cross-vendor compatibility.
Creates, reviews, and maintains technical documentation, including solution designs and reference guides.
Leads discussions of new products and services to enhance the delivery of infrastructure services; engages vendors as appropriate.
Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.
Leads, advises on and completes implementation and maintenance activities during business hours, as well as outside of business hours.
Provides 24-hour on-call support when scheduled.
Serves as a technical escalation point to others serving in on-call roles.
Maintains a broad knowledge of technology, equipment, and/or systems.
Other duties as assigned.