Sr. Systems Engineer - Lincoln Avenue

Fabric • Los Angeles, CA

5d

About The Position

We are hiring a Senior Systems Engineer to own the reliability, modernization, and performance of our modern workplace infrastructure. You will be the technical owner of our Microsoft 365/Entra ID environment, endpoint management (~650 devices), Meraki network stack, and core SaaS foundations. This is a senior hands-on role for an engineer who builds scalable, automated systems and acts as a subject matter expert for the organization.

Requirements

• 5+ years deep hands-on engineering experience in a Microsoft 365 / Cloud-first environment.
• Identity & Directory Services: Expert-level Entra ID (Azure AD) and Active Directory skills: SSO/SAML, SCIM, Conditional Access, Group Policy, and identity lifecycle management.
• Email Management: Expert-level knowledge of Exchange Online, mail routing, DNS management (SPF/DKIM/DMARC), and secure email gateway configuration (Mimecast/Proofpoint).
• Endpoints: Proven experience architecting Intune for modern management (Autopilot, Configuration Profiles, Compliance Policies).
• Physical Infrastructure: Experience with server room/IDF management, racking and stacking hardware, UPS configuration, and overseeing structured cabling/low-voltage vendors.
• Azure: Hands-on experience with Azure services, including SQL Database, App Services, Blob Storage, and virtual infrastructure.
• Networking: Hands-on experience configuring and troubleshooting Cisco Meraki networks (Firewalls, Switches, Wireless).
• Automation: Comfortable building Power Automate workflows and writing light PowerShell scripts for M365 administration and process automation.
• Collaboration: Deep knowledge of SharePoint Online / Teams architecture, permissions, and external sharing controls.
• AI for Operations: Experience using AI tools (ChatGPT, Claude, Copilot) with effective prompt engineering to improve operational workflows, research, and troubleshooting.

Responsibilities

• Email & M365 Ownership: Architect and administer Exchange Online, including mail flow rules, routing, DNS records (SPF/DKIM/DMARC), and Mimecast policy management. Manage Entra ID identity lifecycle, access policies (Conditional Access), and collaboration settings for ~1,000 users.
• Modern Endpoint Management: Manage the full lifecycle of ~650 endpoints (Windows/macOS) using Intune/Autopilot. Define imaging standards, update rings, and compliance policies.
• Physical Infrastructure: Oversee MDF/IDF rack management, including racking/stacking equipment, cable management, UPS maintenance, and coordinating low-voltage cabling projects for office builds or expansions.
• Tier 3 Escalation Support: Serve as the final point of escalation for complex desktop, network, and identity support issues that cannot be resolved by Helpdesk or MSP.
• Backup & Recovery: Manage and monitor enterprise backup systems (e.g., Veeam for M365/Azure), ensuring data integrity and successful recovery capabilities for critical business data.
• Network Operations: Maintain and monitor our Cisco Meraki stack (MX, MS, CW) across 4 regional offices, ensuring uptime and secure connectivity.
• SaaS Administration: Serve as the technical administrator for key business platforms, managing integrations, SSO configuration, and user provisioning.
• Azure Infrastructure: Support and administer our growing Azure footprint, including SQL services, App Services, and Blob Storage. Collaborate with the team on cloud architecture and resource management.
• Automation & Efficiency: Build automation workflows using Power Automate and light PowerShell scripting to replace manual tasks and improve system reliability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees