Sr. Systems Analyst

Expand Energy

12d

About The Position

This senior level position provides troubleshooting, technical advice, and guidance, under broad supervision, to Executive users on a variety of products and services in order to provide resolutions to IT related challenges.

Requirements

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Advanced ability to consider the relative costs and benefits of potential actions
Ability to analyze basic problems to develop and evaluate options as well as implement solutions
Ability to preserve confidentiality and work with sensitive data
Advanced understanding of systems applications, hardware, software, and company specific applications/processes
Advanced ability to communicate written and verbally with all levels of co-workers, customers, and external contacts
Advanced ability to manage time and prioritize projects to meet established deadlines
Minimum: High school diploma or GED
Minimum: 5 - 8 years related work experience

Nice To Haves

Preferred: Bachelor’s degree - from accredited university - IT, MIS, Computer Science or related field

Responsibilities

Performs advanced troubleshooting and minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Provides enterprise-level Audio Visual support by planning, configuring, and maintaining AV technologies; troubleshooting issues; and recommending enhancements to ensure reliable meeting, conferencing, and presentation experiences across the organization
Plans and leads the analysis of products, services, protocols, and standards and makes recommendations for improvement
Creates knowledge base of content documenting processes, procedures, and best practice standards
Analyzes problems to enhance business productivity by providing technical advice, solutions or process recommendations
Regulates security access following established procedures to safeguard information
Considers business implications of new technologies to the current business environment
Designs or implements IT strategies to enhance business productivity
Develops and supports business relationships with IT project teams and business customers
Executes projects at the enterprise level to ensure adherence to project plan methodologies
Consults with management and makes recommendations for new technologies based on business requirements
Recommends policy, procedures, and changes to technology solutions
Provides work leadership and training to less experienced administrators
Performs other duties as assigned