Sr. Systems Administrator

BEST DOCTORS INSURANCE SERVICES LLC•Miami, FL

21d

About The Position

POSITION DESCRIPTION: Responsible for technical strategy, vetting, evaluation, architecting, design, configuration, implementation, administration, optimization, incident prevention, capacity planning and maintenance of the companys Global IT enterprise. Including On Premise or Cloud Data Centers, DR Sites, Company HQ and Offices Collocated, Hybrid or Cloud hosted. Responsible for day to day technical management including vendor technical management. Adherence to all company IT governance policies and best practices. Creation of detailed Project plans for all initiatives including ones that can impact production and other environments. Position will resolve or coordinate resolution the most technically difficult problems including all that require in-depth and complete evaluation of all and varying factors. Support and maintain company Systems environments. Collaboratively interface with Development team and SQL DBA. Act as the final technical escalation point. Train and mentor Jr. Sys Admin and Service Desk support team. REQUIRED SYS ADMIN JOB DUTIES & RESPONSIBILITIES: Multiple Data Centers environment experience required On Premise, Hybrid and Cloud. Data Centers Technical Management experience required. Implement, optimize and maintain primarily Nutanix based clusters minimum version 5.10 software. Secondarily VMware environments minimum version 6.1 software Minimum Server 2016 experience; Minimum PC OS 2010 experience. Active Directory, DNS and DHCP 2016 extensive experience. Exchange 2016 Server administration and support dual server for high availability. Microsoft M365 Hybrid Environment Technical Management experience On Premise and Cloud. Citrix and Citrix Netscaler farms (version 7.5.1000 or higher). SharePoint minimum version 2013. Security and mitigation management. Load Balancing management. Disk and Tape backup management. Software Upgrade Management. Change Management, Patch Management, Incident Management. Asset Management - Commercial software and hardware. CMDB management. Enterprise Monitoring, Alerting and Incident prevention. Retention Management (Disk, Tape and Cloud). Morning Health Check management and reporting. Actively seeks out opportunities to improve existing process, practice, procedure, and technology Develops and maintains operational guidelines for the maintenance and support of Infrastructure. Provide reports for system health, configuration and capacity. Perform routine health checks. Perform root cause analysis of service problems and develop permanent fixes. Delivery of solutions and configurations without impacting users or during approved maintenance windows. Ensure processes are documented and up to date. Knowledge of network and file/print services (TCP/IP, DNS, DHCP, DFS, FRS, etc.). Knowledge and familiarity with computer hardware including PCs, servers, appliances and printers. Knowledge of application packaging and deployment solutions (for both server and end node deployment). Strong troubleshooting and problem solving skills. Scripting/PowerShell experience. Knowledge of Information Security. Other related duties as assigned.

Requirements

Bachelors degree in Computer Science or related area and 10+ yrs. of experience as a Senior Sys Admin.
Multiple Data Centers environment experience required On Premise, Hybrid and Cloud.
Data Centers Technical Management experience required.
Minimum Server 2016 experience
Minimum PC OS 2010 experience.

Nice To Haves

Master Degree in in Computer Science or related area preferred.
Service oriented, prompt and courteous.
Positive attitude and enthusiastic about job.
Ability to adapt to changes.
Ability to express verbally and in writing clearly and succinctly.
Able to cope with stressing situations.
Special attention to detail.
Sense of urgency.
Excellent follow-up and organizational capabilities.
Ability to work well individually and with others as part of a team.
Ability to present ideas in business-friendly and user-friendly language.
Excellent communication skills and ability to interact in a multi cultural environment
Highly self-motivated, self-directed, and attentive to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience of working in a fast-paced, team-oriented and collaborative environment.
ADFS
Certifícate Authority Server
Cisco VPN and AnyConnect
Developer Express
DFS
Enterprise Vault
Executrac Print Management
Fax2Mail
File Shares
FTP/SFTP
Genetec Access Controls
General Dynamics
Great Plains
IIS
Intune MDM
MimeCast
MS SQL 2012, 2017 and 2017
Office 2010
Outlook 2016
Outlook Web Mail
Networking in a Cisco environment
PRTG
Radius
Samanage Service Desk
SCCM
Skype for Business
SolarWinds
Sophos AV, Web Filtering, Malware protection, Clean tool
SQL 2008, SQL 2012, SQL 2016 and SQL 2017 environments including High Availability
SQL Deadlock Detector
TFS
Veeam for Nutanix and VMware
Visual Studio 2017
Windows 7 & 10
WinMagic Encryption Hardware
SuperMicro & HP Servers, Dell EqualLogic & Thinkmate NAS, EMC VNX SAN, Overland Tape Backup, Kemp Load Balancer, Cisco & Meraki Routers, Gateways, Switches, Firewalls and APs.

Responsibilities

Technical strategy
Vetting
Evaluation
Architecting
Design
Configuration
Implementation
Administration
Optimization
Incident prevention
Capacity planning
Maintenance of the company's Global IT enterprise
Vendor technical management
Adherence to all company IT governance policies and best practices
Creation of detailed Project plans for all initiatives including ones that can impact production and other environments
Resolve or coordinate resolution the most technically difficult problems including all that require in-depth and complete evaluation of all and varying factors
Support and maintain company Systems environments
Collaboratively interface with Development team and SQL DBA
Act as the final technical escalation point
Train and mentor Jr. Sys Admin and Service Desk support team
Implement, optimize and maintain primarily Nutanix based clusters minimum version 5.10 software
Secondarily VMware environments minimum version 6.1 software
Active Directory, DNS and DHCP 2016 extensive experience
Exchange 2016 Server administration and support dual server for high availability
Microsoft M365 Hybrid Environment Technical Management experience On Premise and Cloud
Citrix and Citrix Netscaler farms (version 7.5.1000 or higher)
SharePoint minimum version 2013
Security and mitigation management
Load Balancing management
Disk and Tape backup management
Software Upgrade Management
Change Management, Patch Management, Incident Management
Asset Management - Commercial software and hardware
CMDB management
Enterprise Monitoring, Alerting and Incident prevention
Retention Management (Disk, Tape and Cloud)
Morning Health Check management and reporting
Actively seeks out opportunities to improve existing process, practice, procedure, and technology
Develops and maintains operational guidelines for the maintenance and support of Infrastructure
Provide reports for system health, configuration and capacity
Perform routine health checks
Perform root cause analysis of service problems and develop permanent fixes
Delivery of solutions and configurations without impacting users or during approved maintenance windows
Ensure processes are documented and up to date
Knowledge of network and file/print services (TCP/IP, DNS, DHCP, DFS, FRS, etc.)
Knowledge and familiarity with computer hardware including PCs, servers, appliances and printers
Knowledge of application packaging and deployment solutions (for both server and end node deployment)
Strong troubleshooting and problem solving skills
Scripting/PowerShell experience
Knowledge of Information Security
Other related duties as assigned