Sr. Systems Admin

Nightwing • Sterling, VA

114d

About The Position

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is supporting a proprietary customer contract. Nightwing is delivering technical support to customer management and providing technical services to enable customer mission accomplishment. The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.

Requirements

• U.S. Citizenship
• Active Secret clearance
• Must be able to obtain a TS/SCI clearance
• Must be able to obtain DHS Suitability
• Minimum 6+ Years' systems administration experience
• Minimum 2+ Years' experience with ServiceNow Implementations
• Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
• Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support

Nice To Haves

• Experience supporting Intelligence, DoD, or DHS Customers
• Experience with process development and deployment
• Agular JS
• Experience in JavaScript or related application development
• Experience with ServiceNow Development APIs
• Web Service Integration (API Web Services) experience
• LDAP Integration experience
• Single Sign-on configuration and administration
• SQL Experience
• Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC

Responsibilities

• Manages and resolves incidents against ServiceNow applications
• Performs routine maintenance to include performance monitoring and error identification/remediation
• Manages Update Set creation and migration
• Schedules and verifies instance clones
• Participates in ServiceNow upgrade planning and execution
• Manages Instance Security, User/Group Access/Access Control Lists
• Contributes to ServiceNow releases
• Adheres to internal standards, policies, and procedures
• Performs other duties as assigned

Benefits

• Collaboration and teamwork environment
• Opportunity to work alongside talented individuals
• Commitment to innovation and solving complex problems

What This Job Offers

• Education Level: Bachelor's degree