Sr System Engineer

O'Reilly Auto Parts • Headquarters, KY

6d

About The Position

The Sr System Engineer creates and redesigns broad technical infrastructure and information systems that define how servers, networks, and storage systems work together to support the needs of the organization. This position will document current-state architecture, design ideal-state architecture, and develop plans and solutions to deploy new solutions that meet emerging business needs as well as ensure stability and scalability, anticipating capacity growth through careful planning and awareness of trends.

Requirements

• Identifies, diagnoses and resolves technical problems in line with prescribed solution options.
• Reviews and evaluates recommendations and requirements and to develop appropriate plans or deliver actions required.
• Designs, execute and reports on systems/service tests to ensure that an application functions as specified in the requirements.
• Monitors, diagnoses and fixes problems with technology products.
• Installs, sets up, configures, and manages software and environments.
• Sets up and maintains operating systems.
• Maintains systems/services and information security, integrity, compliance and continuity.
• Proficiently uses and troubleshoots a wide range of IT hardware, software, and network systems to ensure optimal performance and user experience.
• Shifts into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and makes the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario.
• Proficiently navigates and manages cloud-based infrastructure, including virtual machines, networks, storage, and services.
• Understands, deploys, and manages cloud-based infrastructure and services.
• Develops an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans.
• Understands business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business.
• Envisions and documents the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state.
• Conducts gap analysis between current and future states to identify components of the overall change strategy.
• Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making.
• Bachelor's Degree or Equivalent
• Experienced practitioner able to work unsupervised (1 to 3 years)
• Experience with general supervision of more junior colleagues (7 to 12 months)

Responsibilities

• Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly.
• Discuss and recommend technical developments to improve the quality of the website/portal/applications software and supporting infrastructure to better meet users’ needs.
• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate Team Member to achieve local business goals.
• Provide advice, training, and assistance to users to resolve complex queries and ensure the applications/website capabilities are well understood by the business.
• Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
• Design and select medium-complexity storage, data center, network, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.
• Deliver digital solution architecture services as assigned, preparing conceptual and logical architecture diagrams to align technical direction and document future-state architectures.
• Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
• Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
• Implement required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
• Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Provide fault isolation and resolution for complex challenges to limit and address issues promptly.
• Help others get the most out of knowledge management systems by offering support and advice.
• Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees