Sr. System Development Engineer, Amazon Technologies Portfolio, Reliablity Engineering

Amazon•Boston, MA

About The Position

Amazon operates a global network that delivers packages to customers at massive scale. Robotics and automation play an increasingly central role in making that possible, with new technologies launching regularly and systems growing more complex and interconnected over time. We are looking for a Senior System Development Engineer to lead the technical strategy for a team within Reliability & Maintenance Engineering that builds data platforms, software tools, and AWS infrastructure. You will own the architecture and direction for solutions that help maintenance and operations teams make sense of complex systems and know where to focus. This team operates close to customers, building quickly based on real problems and iterating based on feedback. You own the roadmap and evolve it as priorities shift and new challenges emerge. To succeed, you need to be comfortable with ambiguity, move fast, and make decisions with incomplete information. You are hands-on, you ship code, and you lead by example.

Requirements

4+ years of non-internship professional software development experience
4+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
Bachelor's degree or above in Computer Science, Engineering, or related fields
Experience building and operating a cloud-based architecture
Experience with CI/CD pipelines build processes

Nice To Haves

Experience with AI/ML technologies
Experience with data analysis and SQL
Experience building services using AWS products
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
Experience leading technical support teams
Background in industrial automation, robotics, or reliability and maintenance engineering
Experience building tools that simplify complex systems for operational users

Responsibilities

Own the technical strategy, architecture, and AWS infrastructure for the team's data platforms and software tools
Establish engineering best practices including CI/CD, Infrastructure as Code, observability, and testing standards
Design, develop, and support solutions that bring clarity to complex, Amazon Technologies Portfolio Systems
Decompose ambiguous problems into deliverable work and lead execution while enabling others to contribute
Work directly with maintenance and operations teams to understand their challenges and ensure we are solving the right problems
Build rapidly, iterate based on customer feedback, and pivot when something isn't working
Expand team impact through AI tooling and automation where it adds real value, force multiplying
Mentor and develop engineers on the team, raising the technical bar through code reviews, design reviews, and leading by example
Travel to sites to learn from customers and validate that solutions meet real needs
This role will require the ability to travel up to 50%