Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure, both physical and virtual, in a Windows environment. Responsible for the installation, maintenance, configuration, and integrity of all new hardware, systems, and infrastructure software. Implements operating system enhancements that will improve the reliability and performance of the system. Recommends upgrades or enhancements that support the technical environment and meet TUHS business needs. Supports hosted client/end user environments such as Citrix. Monitors performance of all systems to ensure availability of data, applications, and computing resources. Provides assistance to project teams with technical issues and provides on-the-job training to junior staff. Provides Tier 3 technical support and 24x7 on-call services for supported environments. Develops and maintains appropriate documentation, including configuration and design documentation as well as maintenance, audit, and change management records. This position requires three days per week on site (Tuesday, Wednesday, Thursday) at Temple Health’s Women and Families campus.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees