Sr Svc Agent/Non-Driver

FedEx • Concord, NC

380d

About The Position

This position involves providing accurate information and assistance to customers, including responding to inquiries, resolving problems, and selling company services. It also includes performing administrative support functions necessary for efficient station operations. This is a non-driving role that requires the ability to work in a constant state of alertness and in a safe manner.

Requirements

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Good human relations and communication skills.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to customer inquiries and resolve problems.
• Sell company services to customers.
• Perform administrative support functions necessary for efficient station operations.
• Maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person.
• Perform other duties as assigned.

Benefits

• Reasonable accommodations available for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: High school or GED