Sr Svc Agent/Non-Driver

FedEx • Fort Lauderdale, FL

319d

About The Position

This position provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution, and selling of company services. It performs administrative support functions necessary for efficient station operations. This is a non-driving position and may require performing other duties as assigned. The role is a Monday - Friday and all day Saturday floater position with a day off during the week to be determined, featuring variable shifts. The position will be domiciled at HWO primarily on the PM shift but will be required to cover shifts at FXE when necessary.

Requirements

• High School Diploma/GED.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance.
• Good human relations and communication skills.

Responsibilities

• Provide accurate information and assistance to customers.
• Respond to inquiries and resolve problems.
• Sell company services.
• Perform administrative support functions for efficient station operations.
• Cover shifts at FXE when required.
• Perform other duties as assigned.

What This Job Offers

• Industry: Couriers and Messengers
• Education Level: High school or GED