Sr. Survey Research Analyst (Data Manager) - Remote-240000AM

National Marrow Donor Program • Minneapolis, MN

390d • Remote

About The Position

This position is responsible for end-to-end survey data management for new and ongoing studies that include Patient Reported Outcomes (PRO) or other surveys. The role involves assisting with PRO study builds and maintenance in Qualtrics and Salesforce, participating in start-up and close-out activities, and ensuring data quality and compliance reporting to project managers and stakeholders. This is a remote position based in the US.

Requirements

• Strong working knowledge of survey design and data management, including configuration experience in cloud-based survey platforms.
• Best practices in electronic, pen-and-paper, and phone-based survey data collection.
• Proficiency in computer skills across multiple applications.
• Demonstrate understanding of online survey data structures and communicate survey design to clinical study teams.
• Exhibit excellent communication skills, written and oral, with people of all technical levels.
• Ability to manage multiple projects and tasks.
• Acquire and apply new technical skills.
• Bachelor's degree.
• Minimum 5 years' experience with survey data collection and management, including 2 years' experience in survey design and development.
• Applied knowledge of any online survey software (Qualtrics, Survey Monkey, Survey Gizmo, etc.).

Nice To Haves

• Bachelor's degree or higher in Computer Science/Information Technology or Life Sciences/Healthcare/science related field.
• Experience with survey data collection, management and design within clinical research settings.
• Programming experience in Qualtrics.
• Expertise with reporting tools; Oracle Business Intelligence, Looker, and/or SAS preferred.
• Experience with software integration technologies.

Responsibilities

• Ensure study protocol and consent accurately describe PRO content, data collection and management.
• Provide survey development and data management updates to protocol and study operations teams.
• Build and document PRO survey forms in Qualtrics and test integrations with PROMIS API and Salesforce.
• Coordinate and perform data extracts and data quality checks.
• Identify problems and communicate potential corrective and preventive actions to study teams and other stakeholders.
• Develop paper versions of PRO surveys and ensure form quality.
• Ensure compliance with applicable regulatory requirements for survey data capture and storage, company SOPs and study-specific procedures and plans.
• Support troubleshooting of survey technical issues during data collection phase.
• Develop study-specific PRO procedure and instruction documents.
• Track and report ongoing PRO compliance.
• Support protocol and study operations teams in required data management reporting.
• Participate in process development initiatives.
• Other duties as assigned.

Benefits

• Medical, dental, vision, life and disability insurance.
• Accident/critical illness/hospital benefits.
• Well-being benefits.
• Legal and identity theft benefits.
• Pet benefits.
• Retirement plans.
• Paid time off and holidays.
• Leave and incentive plans.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree