Sr. Support Analytics Analyst

Hunter Douglas Window Fashions Division • New York, NY

68d • $95,000 - $100,000 • Hybrid

About The Position

Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?

Requirements

• Bachelor's degree in finance, information systems, mathematics, business analytics, or a related quantitative field
• 2+ years of experience in analytics, reporting, or business intelligence roles
• Advanced proficiency in Power BI, including DAX, Power Query (M), and dashboard design
• Solid knowledge of SQL and Excel with experience querying large datasets
• Experience working with data from HR, Finance, or Customer Support systems is a plus
• Proven ability to synthesize data into compelling stories and business cases
• Strong communication and presentation skills, with a collaborative, growth-led and business-partnering mindset
• Strong communication skills, with the ability to explain data and analysis clearly to both technical and non-technical stakeholders
• Detail & results-oriented, with the ability to manage multiple priorities in a fast-paced, matrixed environment

Nice To Haves

• Experience working with data from HR, Finance, or Customer Support systems is a plus

Responsibilities

• Deliver Business Insights: Translate complex, large-scale data into clear insights and actionable recommendations that support revenue, profitability, and strategic goals.
• Dashboard & Reporting Development: Design, build, and govern automated dashboards and reporting tools using Power BI, SQL, and Excel to enable effective decision-making.
• Performance Monitoring & KPI Tracking: Support the development and tracking of key performance indicators (KPIs); provide insights to benchmark performance and drive accountability across functional teams.
• Data Management & Integration: Extract, clean, and analyze data using tools such as Google BigQuery and Excel; partner with IT and data engineering teams to ensure data quality, model performance, and scalable infrastructure.
• Cross-Functional Collaboration: Partner with stakeholders across Finance, HR, Customer Support, and internal BI teams to understand business needs and provide analytic support for planning, reporting, and process improvement initiatives.
• Problem Solving & Root Cause Analysis: Analyze data to identify operational issues or improvement areas; conduct root cause analysis and risk assessments to inform solutions.
• Communication & Data Storytelling: Document and communicate data findings clearly, translating technical insights into accessible, non-technical language for business stakeholders.
• Enablement & Governance: Promote data literacy and self-service BI across the organization, ensuring reporting processes are accurate, timely, and aligned with business needs.
• All other duties as assigned.

Benefits

• Annual base salary range: $95,000 - $100,000
• Bonus target range: 20%
• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Time off with pay
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees