Sr. Supply Chain Manager, Returns Planning

Amazon.com, Inc.•Bellevue, WA

46d

About The Position

As a Supply Chain Manager within the Returns Long term Network topology planning and S&OP (Sales and Operations Planning), you will have the opportunity to own supply chain planning for all of US Returns. You will have a holistic view of supply and demand within the Amazon Returns network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more - all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment. The Sr. Supply Chain Manager will work in a fast-paced, fluid environment and be responsible for communicating business conditions and decisions effectively with stakeholders across multiple groups and levels - from warehouse associates to various Amazon Directors and VPs. In this role, the Sr. Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large-scale influence. This role is a blend of short-term execution and long-term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long-term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.

Requirements

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

Demonstrate strong Customer focus
Make sound business judgments to drive both tactical as well as strategic improvements
Own programmatic execution and the detailed and strategic levels
Identify, prioritize, and implement processes to eliminate defects in the supply chain
Create, develop, and drive solutions that lead to a richer end to end customer experience
Execute thorough root cause analysis and deliver results
Successfully operate and influence in a cross-functional capacity
Oversee the development of network modeling tools and methodologies to simulate and optimize the returns network
Establish metrics and KPIs to measure network performance and drive continuous improvement
Identify opportunities to leverage technology and automation to enhance returns processing capabilities

Benefits

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market.
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company.
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
This position will remain posted until filled.
Applicants should apply via our internal or external career site.

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