Sr. Supply Chain Business Analyst

Feld Entertainment • Jessup, MD

34d

About The Position

The Sr. Supply Chain Business Analyst will lead cross-functional delivery of supply chain systems initiatives while performing core business analyst duties. Orchestrate projects spanning NetSuite, Manhattan WMS, IBM i/iSeries, e-commerce, POS, and custom workflows. Own timelines, scope, budget, vendor coordination, and risk—while personally writing BRDs/user stories, defining workflows, ensuring data integrity, and driving UAT through go-live and stabilization.

Requirements

• 7–10+ years in enterprise supply chain systems with 3+ years leading multi-system projects.
• Bachelor’s in IS, Supply Chain, Engineering, or related; PMP or Agile cert a plus.
• Demonstrated delivery across at least two: NetSuite ERP, Manhattan Associates WMS, IBM i/iSeries (DB2), POS, e-commerce.
• Proven business analyst craftsmanship (BRDs/FRDs, user stories, BPMN, data mapping) plus end-to-end PM delivery (scope/schedule/cost/quality).
• Experience managing vendors/SOWs and coordinating internal/external teams.
• Tooling: Asana (or Jira/MS Project), risk logs, RAID, budget trackers, strong Excel/SQL literacy.
• Strategic and tactical, able to zoom from portfolio to field-level mapping.
• Executive-ready communicator able to convey clear status, risks, and trade-offs.
• Decisive, outcomes-oriented, able to drive accountability with empathy.
• Excellent negotiation skills with vendors and cross-functional partners.
• Highly organized with the ability to build repeatable standards and templates.
• Comfortable with legacy constraints and modern cloud services.
• Requires the ability to travel to HQ in Ellenton, FL, quarterly.

Nice To Haves

• Snowflake/Domo/Power BI, EDI (850/855/856/810) in retail/entertainment/e-commerce environments preferred.

Responsibilities

• Project Management: Build detailed plans, manage critical path, dependencies, and resources across IT, Ops, Finance, and vendors.
• Hybrid BA Ownership: Author BRDs/FRDs, process maps, data models, field mappings, and user stories with clear acceptance criteria.
• Vendor Management: Direct iSeries/NetSuite/Manhattan and integration partners, run SOWs, deliverable acceptance, and performance reviews.
• Governance & Risk: Run standups/steercos, maintain RAID logs, control change, escalate early, ensure audit-ready artifacts.
• Data & Integration: Oversee data standards, migration, and cutover plans, ensure interface design (API/EDI/batch) meets SLA and integrity requirements.
• UAT & Readiness: Own UAT strategy/execution, training plans, cutover checklists and hypercare, track and burn down defects.
• Financials: Build and manage SOW, forecast run-rate, track vendor invoices against milestones/SOW.
• Reporting & KPIs: Define operational dashboards (e.g., pick accuracy, cycle time, inventory accuracy, PO lifecycle), verify measurement post-launch.
• Continuous Improvement: Establish post-go-live retros, convert learnings into standards, templates, and reusable playbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees