Sr. Strategy & Planning Manager

About the position

T-Mobile is the nation's Un-carrier and the fastest growing US wireless company, thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. In the Implementation organization, we're building out a new function aimed at unifying the planning, operations, and organizational culture of the team. A successful candidate will have a strategic approach to business planning, aiming at driving strategic initiatives and planning efforts that will shape the future of our customer and frontline experiences. This candidate will focus on developing both short-term and long-term strategies, ensuring alignment with our overall business goals, and fostering innovation and operational excellence across the organization.

Responsibilities

• Support Implementation development of multi-year strategic roadmaps, organizational design, goal management as well as an organizational rhythm of business to help drive key initiatives for the team as well as process improvement projects.
• Develop presentation content, briefing materials, and other collateral to support the day-to-day functions and success of the Implementation organization, most frequently for the Vice President and Directors.
• Partner cross functionally with other business partners in Finance, Value Creation, Channel Planning, Marketing and Product to align key strategies and planning for both operational and capital expenditures.
• Lead ad hoc special projects where scope cuts across the Implementation organization or requires dedicated support outside a given function.
• Perform other operational duties as required, often in partnership with the Legal, HR Business Partners, and the Implementation Leadership Team.
• Develops onboarding and service delivery strategies, inclusive of long-term goals and objectives, key risk management, and driving business and project initiatives.
• Act as an inspirational leader that creates impact and value within T-Mobile for Business and across the Implementation organization.
• Successfully prioritize work to achieve success, with the ability to stretch leaders within T-Mobile for Business.
• Demonstrate a focus on results through setting performance standards that go above and beyond of Senior Leadership.
• Develops the business's multi-year strategies and goals, establishes measurement criteria to supervise the performance of established strategies consistently, identify deficiencies, and avail meaningful solutions.
• Develops and crafts the strategic planning process for successful implementation and evaluation of the digital strategy.
• Responsible for evaluating strategic growth or cost-savings initiatives to operational excellence programs through business casing, research, and analysis.
• Prepares and presents organizational reviews and communicates results and insights to top management.
• Acts as a trusted advisor to the business's executive leadership and relevant partners during strategy formulation, development, and execution.
• Educates the Implementation organization on emerging trends, transformation opportunities, and new technologies that can continue to differentiate T-Mobile for Business.
• Lead multi-year strategy planning and annual OKR development for teams such as SMB & MM segment, Indirect Channel, Wholesale Channel, Enterprise, Strategic, and Public Sector segments.
• Consolidate input from sales, product, CX, and field to create a 360° strategy plan for assigned segments.
• Drive growth strategy, roadmap creation, and quarterly planning cycles for SMB/Indirect.
• Drive segment-level prioritization of initiatives and roadmap decisions for Principal PMs to execute.

Requirements

• Bachelor's Degree (Required)
• 7-10 years Professional experience in Finance, Operations, Strategy, Analytics, Consulting (Required)
• Quantitative Analytics Advanced analytical and quantitative skills, particularly modeling; strong bias towards data-based decision making. (Required)
• Financial Planning Demonstrated ability to lead financial elements of the business, including budgets. Ability to measure, evaluate and act on financial and operational results (Required)
• Strong written and verbal communication skills (Required)
• Can articulate visions/strategies/ideas/proposals clearly and concisely (Required)
• Shown understanding of high-performing organizations. Thrives in organizations that constantly adapt and evolve. (Required)
• Proven ability to work across organizational departments and develop strong relationships across a company. You can navigate across the organizations fluidly at multiple levels (Required)
• Is comfortable working and leading in an environment of uncertainty and complexity. Understanding of, and the ability to navigate in, large complex organizations. (Required)
• You are a seeker of solutions and problem-solver (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice-to-haves

• Master's/Advanced Degree (Preferred)

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs