Sr. Strategy & Operations Associate

Fanatics

4d•$70,000 - $90,000

About The Position

As a Senior Strategy & Operations Associate at Fanatics Betting & Gaming, you will support cross-functional initiatives aimed at improving operational efficiency and effectiveness across the business. As a member of the Customer Operations Team, you will play an integral role in the wider Fanatics Betting & Gaming ecosystem. The ideal candidate is a strong analytical contributor who enjoys problem-solving, can manage multiple workstreams with guidance, and is eager to grow their strategy and operations skillset in a fast-paced, high-growth environment.

Requirements

2-4 years of experience in strategy, operations, analytics, or a related function.
Strong analytical skills with experience using tools such as SQL, Excel, Tableau, Sigma or similar.
Ability to manage multiple tasks in a fast-moving environment with attention to detail.
Strong written and verbal communication skills, which includes creating and presenting polished, insight-driven presentations to internal stakeholders.
Collaborative and empathetic team player who works well across functions.
Curious mindset with a willingness to learn quickly and take feedback.
Interest in working in an entrepreneurial, high-growth environment where decisions are made quickly.
Willingness to travel occasionally for events or team meetings at Fanatics offices.

Nice To Haves

Bachelor’s degree in Business, Marketing, Analytics, Economics or Engineering preferred.

Responsibilities

Support cross-functional operational initiatives by assisting with strategy, analysis and execution of key projects.
Leverage data and build reporting to help identify operational issues and contribute to solution development.
Collaborate closely with the Payment & Fraud, Finance, Product, Online Sportsbook, Commercial, Marketing, Trading, VIP, Retail, and iCasino functions.
Understand customer drivers and assist in efforts to improve the end-to-end customer experience.
Work cross-functionally across the Fanatics ecosystem to leverage and utilize strategic assets into the Sportsbook and iCasino product.
Effectively manage multiple projects with clear and consistent communication.