Sr Strategic Program Manager

Adobe Systems Incorporated • San Francisco, CA

104d • $98,700 - $192,900

About The Position

We are seeking a dynamic and experienced Strategic Program Manager to join our ICX PMO team. ICX (Integrated Customer Experience) combines frontline Sales and Support for Adobe, serving as the first point of contact for customers seeking assistance, inquiries, or opportunities to expand their footprint. This role focuses on all customers, from consumers to medium-sized businesses. The successful candidate will drive operational program rigor to ensure we meet timelines and achieve business success. This role requires aligning program needs with business outcomes in a collaborative environment. You will be a trusted partner to cross-functional teams, owning the execution of critical Adobe outcomes with value-based prioritization, clear expectations, and efficiency. You will lead all aspects of the programs health, drive progress, and confidently present insights to executives. We value curiosity, a passion for learning, and a growth mindset. If you are dedicated to achieving goals and have a passion for strategic program management and operational excellence, we want to hear from you!

Requirements

• Experience in a Strategic Program Management or similar environment with sound understanding of project management methodologies and industry-standard processes.
• Strong verbal, presentation, and written communication skills with the ability to advocate a course of action.
• Ability to drive process improvements and champion a culture of operational excellence.
• Strong analytical and problem-solving skills, with a self-starter attitude with a bias to action.
• Experience working across matrixed organizations to achieve common goals, initiatives, and drive growth.

Responsibilities

• Drive a culture of excellence and accountability, ensuring all projects are delivered on time, within scope, and to the highest quality standards.
• Anticipate risks and develop risk mitigation strategies.
• Develop program plans that are unique to each initiative and understand dependencies across functions.
• Collaborate with cross-functional teams and key stakeholders to ensure seamless communication and coordination across all projects.
• Ensure projects and initiatives are aligned with the company's strategic objectives and business outcomes.

Benefits

• Competitive salary range of $98,700 -- $192,900 annually based on location and experience.
• Eligibility for long-term incentives in the form of a new hire equity award.
• Short-term incentives in the form of the Annual Incentive Plan (AIP) for non-sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees