About The Position

The job profile for this position is Account Management (IC) Advisor, which is a Band 4 Senior Contributor Career Track Role. As a Sr. Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 3+ years of experience in health benefits or client management.
  • Strong communication, sales negotiation, and relationship-building skills.
  • Proven ability to manage and grow client relationships.
  • Experience in sales, marketing, underwriting, or operations is preferred.
  • Financial acumen with the ability to identify and drive growth opportunities.

Nice To Haves

  • Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth.

Responsibilities

  • Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.
  • Deeply understand your clients’ businesses, their industries, and their unique challenges.
  • Engage at all levels with both decision-makers and those who influence the decision-making process.
  • Keep clients informed about the latest industry trends.
  • Strengthen your understanding of financials and underwriting to guide clients in managing their costs.
  • Drive growth, earnings and retention across your client portfolio.
  • Work closely with underwriting teams to ensure alignment and build trust.
  • Oversee client service requests, ensuring seamless execution and swift resolution.
  • Manage key partner relationships to ensure client budgets align with reality.
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