Aerie - Sr Store Team Leader (General Manager)

American Eagle Outfitters • Santa Clara, CA

3h • Onsite

About The Position

As the full-time Sr Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!

Requirements

• Love AE and Aerie products!
• Have led functional teams in a retail management role previously
• Can multi-task and have attention to detail; priority-setting and time management are your strong suits
• Know how to lead and develop teams and have a general understanding of employment law
• Have a track record of effective communication and conflict management
• Possess business acumen
• Understand how to analyze reporting to drive sales
• Have flexible availability - you're available to work when the guest shops!

Responsibilities

• Drive sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. Create, manage and own your store's business plan to meet KPI goals.
• Analyze reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals, owning the controllable elements of your store's P&L.
• Recruit, hire and retain a high-performing team. Advocate for your team's development, encourage internal opportunities, and ensure a clear career path for all associates through succession planning. Develop store leadership through leadership development training, performance feedback, individual development plans and annual performance reviews.
• Champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating and rewarding outstanding performance daily.
• Ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes. Be the "go-to" for Floorsets, merchandise adjustments and replenishment, ensuring your team understands their role in keeping the store guest-ready.
• Maximize business through well thought-out schedules by evaluating traffic, calendars and payroll reports, making scheduling adjustments to meet business needs. Ensure payroll is in check and leverage top talent to deliver an impeccable guest experience.
• Demonstrate integrity when making compensation decisions, ensure audit and shrink results meet Asset Protection Standards, follow AEO's policies and procedures, and always do the right thing.

Benefits

• Opportunities for development, the chance to learn new skills, and great potential for career advancement
• 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• Participate in store contests for the chance to win FREE merchandise and other exclusive prizes
• Health care benefits (including medical, vision, and dental)
• Wellness benefits
• 401(k) retirement benefits
• Life and disability insurance
• Employee stock purchase program
• Paid time off
• Paid sick leave
• Parental leave and benefits
• Holiday pay
• Discretionary bonuses and other incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees