Retail Part Time Sr. Store Associate

Office DepotClarkston, MI
Onsite

About The Position

As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Sr. Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Sr. Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. In addition, as a Sr. Store Associate, you will be expected to understand and complete an advanced level of training in print and technology products/services, ensuring you're equipped with the next-level knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business. We believe that the Sr. Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Sr. Store Associate is passionate about sales, delivering exceptional service, and driving operational excellence. The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Back in 1986, Office Depot® OfficeMax® started with one single store located in Ft. Lauderdale, Florida. The vision: a place where customers could purchase office supplies in bulk for very low prices. Fast forward 30+ years, and here we stand – a multi-billion-dollar business leader with 1,300+ stores and a world-class website serving millions of valued customers around the globe. As we look to the future, we are focused on remaining a world leader in business services, office supplies and trusted support. Our goal: to find new and exciting ways to help our customers be the best they can be – and turn “business as usual” upside down. With an amazing team of approximately 38,000 associates, we have an incredible variety of roles in which you can help contribute to the success of an innovative, forward-looking, business leader.

Requirements

  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access
  • Able to use technology and POS systems to access information and process transactions
  • Able to read, write, and count accurately to complete documentation, use training tools, and process inventory
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers
  • Enjoys interacting with people and working in a customer-facing environment
  • Consent to periodic comprehensive background checks conducted by a third-party

Nice To Haves

  • High school diploma or equivalent
  • Retail sales experience

Responsibilities

  • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
  • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
  • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
  • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
  • Adheres to all standards related to signage labeling and merchandise presentation.
  • Follows the established sorting and stocking guidelines and completes freight processes.
  • Ensures freight sorting area is organized and setup in accordance with guidelines.
  • Scans, investigates, and fills inventory lows and outs daily.
  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.
  • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
  • Performs other duties as assigned.

Benefits

  • competitive salaries
  • a benefits package, which includes a 401(k) and more
  • plenty of opportunity to move and grow within our organization
  • eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions
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