Sr Staff Software Engineer

PayPal • San Jose, CA

2h

About The Position

Makes technical decisions affecting multiple teams, crossing organizational boundaries Establishes conventions & processes to be followed by other employees Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually. Understands evolving industry capabilities & practices and can judiciously apply up--to-date information for optimal results Competent at communicating technical issues with non-technical audiences Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees (via many means - modeling behavior, 1:1s, working sessions, quality documentation) Partners with product management, to ideate solutions to business problems & goals Lead and mentor a technical operations or DevOps engineering team to ensure success in delivering robust IT services. Oversee, design, and implement CI/CD pipelines, automation strategies, and production support processes. Own system reliability, uptime, incident management, root cause analysis, and performance monitoring for mission-critical services. Coordinate with development, QA, and product teams for smooth, automated software delivery. Manage cloud (AWS, Azure, GCP) and on-prem infrastructure, incorporating automation, scalability, and security best practices. Implement self-service deployment, configuration management, and infrastructure as code. Champion operational standards, SLA adherence, and compliance requirements. Continuously improve processes, introducing monitoring, logging, and alerting systems and optimizing cost and performance. Facilitate incident response, problem resolution, and post-mortem analysis.

Requirements

• 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.
• 6+ years experience in Technical Operations, DevOps, Systems Administration, or a related role.
• Proven expertise in configuration management, automation tools (e.g., Ansible, Terraform), CI/CD platforms (e.g., Jenkins, GitLab), and scripting (Python, Bash, or similar).
• Strong knowledge of cloud platforms and container technologies (Docker, Kubernetes).
• Experience leading a team, managing projects, and mentoring junior engineers.
• Excellent communication, troubleshooting, and strategic planning abilities.
• Infrastructure as Code, automation, and monitoring tool proficiency.
• Deep understanding of IT service management, SLAs, and operational risk.
• Demonstrated ability to drive process improvement and foster a DevOps culture.

Responsibilities

• Lead and mentor a technical operations or DevOps engineering team to ensure success in delivering robust IT services.
• Oversee, design, and implement CI/CD pipelines, automation strategies, and production support processes.
• Own system reliability, uptime, incident management, root cause analysis, and performance monitoring for mission-critical services.
• Coordinate with development, QA, and product teams for smooth, automated software delivery.
• Manage cloud (AWS, Azure, GCP) and on-prem infrastructure, incorporating automation, scalability, and security best practices.
• Implement self-service deployment, configuration management, and infrastructure as code.
• Champion operational standards, SLA adherence, and compliance requirements.
• Continuously improve processes, introducing monitoring, logging, and alerting systems and optimizing cost and performance.
• Facilitate incident response, problem resolution, and post-mortem analysis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees