Sr. Staff Product Designer, Moveworks

ServiceNow•Mountain View, CA

23h

About The Position

Team & Role This role sits within the Product Design organization and focuses on our core web application suite, the central interface where users experience our most advanced AI capabilities, building a compelling experience for employee experience front door. Designers here play a critical role in shaping the future of work, partnering deeply with product management and engineering leadership to define high-level strategy and translate complex machine learning technologies into intuitive, human-centric solutions. As a Sr. Staff Product Designer, you will hold the design vision for our web platform, playing a pivotal role in bridging our Agentic AI technology with world-class web usability. You will operate at a high strategic altitude while maintaining a strong hand in execution—driving clarity and coherence across large-scale, cross-product initiatives in a fast-evolving technical landscape. What you get to do in this role: You get to lead large, cross-product AI initiatives and deliver world-class AI product experiences that will influence the product strategy and transform how people work on their daily basis. You drive exceptional and innovative agentic and web user experience, design languages, and frameworks across one or more domains or key AI initiatives. You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice. You mentor junior designers to grow based on their strengths and interests.

Requirements

BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields
Experience participating in the complete product development lifecycle of web and/or software applications.
Experience in user experience design or industry experience (corporate, software, web or agency)

Nice To Haves

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of relevant design experience with strong first principle thinking
An inspiring portfolio demonstrating exceptional and innovative AI product and web product solutions for end-to-end user journeys that satisfy user needs and business objectives.
Strong bias towards practical and elegant designs rooted in deep understanding in machine learning and fast evolving technology landscape.
Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives.
Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice.
Influence skills and drive to continuously improve product design processes across business units and design teams.

Responsibilities

Lead large, cross-product AI initiatives and deliver world-class AI product experiences that will influence the product strategy and transform how people work on their daily basis.
Drive exceptional and innovative agentic and web user experience, design languages, and frameworks across one or more domains or key AI initiatives.
Provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams.
Share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice.
Mentor junior designers to grow based on their strengths and interests.