Merck & Co.-posted 3 months ago
$114,700 - $180,500/Yr
Full-time
Onsite • Rahway, NJ
Chemical Manufacturing

We are seeking an experienced, energetic, forward-thinking professional to join our Information Technology group. The role will be responsible for providing desktop engineering, GPO, and Operating System Image development services. You will work alongside App Services, Deployment Services, Applications Owners, the Core Applications group, and Information Security as part of the global client computing environment. The expected outcome will include driving excellence in user experience. The role requires leveraging industry leading tools and processes to provide high quality, reliable, and cost-effective desktop management services to our Company's global employees.

  • Engineer & support corporate desktop Windows configurations
  • Understand Microsoft Configuration Manager Operating System Deployment (OSD) using Task Sequences
  • Design Windows deployment strategies
  • Manage, test, and deploy Group Policies
  • Respond to all incoming requests for new or changes to Group Policy
  • Manage priorities, timelines, and communicate with all necessary parties through deployment process
  • Document the environment in a customer facing format
  • Create and maintain all SDLC documentation
  • Deep understanding of SCCM infrastructure roles
  • Cloud Management Gateway
  • Deep understanding of SCCM Client troubleshooting
  • Basic understanding of SQL management
  • Building own SCCM SQL queries
  • Basic understanding of MS System Center Operations Manager
  • 3rd-Level support and identification of root cause with strategic solutions (requests/CPRs/outages)
  • Working with the latest technologies
  • Research and master new technologies quickly
  • Provide technical guidance and implementation
  • Work closely with various teams and stakeholders such as Infrastructure, Patching & Deployment Services, Applications Owners, Directory Services, and Information Security teams
  • Ensure adherence to global standards, policies, and Service Level Agreements (SLA)
  • Collaborate across IT and business areas to develop and implement new processes that help maintain the company's computing environment
  • 4+ years practical experience deploying and supporting Windows Desktops
  • 4+ years practical experience with Microsoft technologies: Windows 10/11, Active Directory, Microsoft Entra, Group Policy, Configuration Manager Current Branch
  • Strong technical knowledge and in-depth understanding of Microsoft Windows client operating systems
  • Microsoft Intune
  • Active Directory Domain Services (AD/DS)
  • Group Policy
  • Azure Active Directory (AAD/Entra)
  • Dynamic Groups
  • Privileged Identity Management
  • Mobile Device Management (MDM)
  • Configuration Service Providers (CSP)
  • Configuration Profiles
  • Windows Autopilot
  • Hybrid Azure AD Join
  • Intune Apps (Win32 packaging)
  • PowerShell Scripting
  • Ability to document and maintain Standard Operation Procedures, Work Instructions, and System Development Lifecycle Management
  • Conceptual knowledge of Office 365 suite and other Microsoft cloud services
  • Fluency in reading/writing/speaking English
  • Real world project management or project coordination experience is a plus
  • Medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate and sick days
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