Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community. Employees in this job code are non-exempt in the state of CA. Drive revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers’ strategic business priorities. What you’ll do Typical tasks may include, but are not limited to, the following: Client Relationship and Account Management : Identify, build, and maintain long-term client relationships. Understand their needs, utilize consultative skills to close sales, ensuring satisfaction and loyalty and may deliver tailored presentations. Sales Strategy and Revenue Growth : Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, meeting, or exceeding revenue targets. Market and Trend Analysis : Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge. RFP response Management : May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities. Customer Support and Dispute Resolution : May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues. This job code may apply to both exempt and non-exempt employees depending on state requirements. Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.
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Job Type
Full-time
Career Level
Mid Level