Sr Specialist - Reliability Engineer

Charles Schwab Corporation•Austin, TX

27d•Onsite

About The Position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investing and financial planning.The Trading Technology team is responsible for handling Equity/Options/Futures/Fixed Income order management and market data for the entire firm. We are looking for a Reliability Engineer to work in our dynamic and collegiate team.• Work closely with Schwab Trading development teams to improve scalability and service reliability. • Real-Time troubleshooting of trading workflows in production environment to perform incident and problem management. • Provide 247 Production Support for Trading Infrastructure ecosystem as a part of a global team and ensure low MTTD (time to detect) and MTTR (time to restore). [we have an offshore team - 7:30 CT to 10am CT | onshore is the next escalation level | On call during off hours and weekends ~ once a month ~ OT eligible] • Develop, modernize and improve monitoring for Trading infrastructure.• Be part of Code Release review and support Trading software releases regularly. • Develop, manage and run CI/CD pipelines to reduce friction for software delivery to production. • Develop, automate and orchestrate tools, frameworks and instrumentation to reduce toil and increase reliability for applications.

Requirements

3-5 years of experience or relevant knowledge in Linux system administration
Ability to code in one or more of programming languages such as .NET, PowerShell, java, python, bash.
2-3 years of experience or relevant knowledge of one or more of SQL, NoSQL databases.
1-2 years of experience or relevant knowledge of IP networking including TCP, UDP, DNS, DHCP, firewalls, IP routing, etc.
Knowledge of distributed systems and messaging architectures.
knowledge of Open-source tools Kafka, Splunk, Influx, Grafana, etc.

Nice To Haves

Strong customer orientation with an affinity to proactively own, communicate, and follow-through projects and issues
Extreme sense of ownership to resolve problems in a distributed environment
Gritty resolve to dig deeper into technical issues in a complex trading eco-system
Well organized, with the ability to express precise and clear in written and verbal forms
Strong team orientation and initiative to collaborate with a diverse team

Responsibilities

Work closely with Schwab Trading development teams to improve scalability and service reliability.
Real-Time troubleshooting of trading workflows in production environment to perform incident and problem management.
Provide 247 Production Support for Trading Infrastructure ecosystem as a part of a global team and ensure low MTTD (time to detect) and MTTR (time to restore).
Develop, modernize and improve monitoring for Trading infrastructure.
Be part of Code Release review and support Trading software releases regularly.
Develop, manage and run CI/CD pipelines to reduce friction for software delivery to production.
Develop, automate and orchestrate tools, frameworks and instrumentation to reduce toil and increase reliability for applications.