Sr Specialist - Operations Training (Boston)
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About The Position
The Sr Specialist Operations Training (OTS) reports to the Manager, Operations Training (OTM) and collaborates with 3-4 Franchise Operations Managers and/or Directors of Area Operations. This role ensures consistent adherence to Franchise and Company training standards through training, coaching, restaurant certification oversight, Core Training program execution, and enhancing restaurant management and multi-unit performance. This position also serves as a direct bench for Field Operations Manager; Manager, Operations Training; and other operations and training roles at the Restaurant Support Center. This position will work remotely from the region they are supporting.
