Sr. Specialist (ERM) - State National

Markel Corporation-posted about 2 months ago
Full-time • Mid Level
Hybrid • Bedford, TX
1,001-5,000 employees
Insurance Carriers and Related Activities
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The Enterprise Risk Management Senior Specialist oversees all aspects of the Enterprise Risk Management (ERM) and Vendor Management functions. ERM supports the company's goals and provides oversight/challenges of existing risk management processes. Vendor Management processes include vendor onboarding, performance monitoring/reporting and offboarding in coordination with MKL Global Procurement and MKL Global Security Services (GSS) to facilitate and manage State National vendors. Job Location: Hybrid work arrangement based in Bedford, TX

  • Lead effort and work with the ERM Committee to lead and manage State National's (SNC) Enterprise Risk Management (ERM) program to identify, measure, monitor, and report on risks and associated mitigation strategies in collaboration with business units and consistent with MKL's established ERM framework. Processes include risk and control assessment, risk appetite and metric analysis and how it applies to the operational units.
  • Manage the SNC/MKL dashboard, including but not limited to, partnering with risk owners to obtain updates on their respective risks, maintaining/updating the dashboard as well as coordination of and attendance at quarterly meetings with VP of Specialty Programs and President to review dashboard in advance of meeting with MKL Group Risk Management and their respective review.
  • Manage the emerging risks process, partnering with risk owners on a quarterly basis to identify emerging risks, mitigation plan failures, breaches of risk tolerance and opportunities to enhance activities based on changes in the organization or competitive landscape. This includes scheduling the bi-annual discussions and timing of the bi-annual email distribution for reporting potential emerging risks along with note taking at meetings or compiling feedback from emails and summarizing findings and determining which, if any, rise to the level of ERM committee consideration. Develop materials for use at the quarterly ERM meeting.
  • Creation, administration and analysis of enterprise risk survey; results used to assist in selecting the Company's priority risks for the year.
  • Develop and compile materials for SNC's quarterly ERM meetings along with facilitating, scheduling and note-taking.
  • Maintaining updated ERM materials; Heat Maps, ERM Manual, Risk Ratings, Presenter schedules, Emerging risks log, etc.
  • Manage the development and delivery of ERM training programs for SNC.
  • Maintain an understanding of the Company's existing risks and potential emerging risks and how they impact the business units and SNC's business plan.
  • Enable and foster a culture of proactive risk management across the Company by engaging with stakeholders and promoting a strong culture of integrity, transparency, accountability, collaboration, and continuous improvement.
  • Further develop tools and processes for identifying, quantifying, prioritizing and acting on risks, with approval from the ERM Committee.
  • Partner with business leaders, MKL Global Procurement, MKL GSS to oversee and drive all aspects of State National's Vendor Management Policy.
  • Perform required tasks, monitoring and follow-up related to State National's Vendor Management Policy/program.
  • Foster and maintain effective communication between all departments
  • Intermediate or higher level of knowledge of Microsoft Office products or equivalent programs, particularly Excel and PowerPoint.
  • Must have excellent oral and written communication skills.
  • Ability to conduct oneself professionally in all situations.
  • Must have strong customer service skills and a sense of urgency.
  • Must establish and maintain exacting standards and measures despite pressing deadlines. Work right the first time - inspect details and communications for errors.
  • Must be a person of high integrity. No other duties or relationships should interfere with this individual's decision making.
  • Able to obtain agreement from multiple parties, earn trust while working through issues, use good timing and strategies when communicating findings, and identify hidden agendas that might interfere with appropriate resolution.
  • Able to use a win-win approach to resolve controversy, stay objective and fair in sensitive situations, and maintain constructive working relationships despite disagreement.
  • Able to present new ideas to authority figures, using tact when expressing ideas or opinions, adapt presentations to suit a particular audience, and respond to objections successfully.
  • Able to prepare for emerging customer needs, manage multiple projects, determine project urgency in a meaningful and practical way, use goals to guide actions and create detailed action plans, organize and schedule people and tasks.
  • Able to display enthusiasm, promote a friendly group working environment, and work closely with other departments, as necessary.
  • Associates degree or equivalent experience preferred.
  • Minimum five years' risk management experience preferred.
  • Experience leading a risk management program preferred.
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
  • Extensive and detailed knowledge of the operations of various State National departments on both sides of business, Lender and Program, including Information Technology, Account Services, Client Services, Claims, Program Implementation, Contact Center, Document Processing, Program Reinsurance, PAR, Program Client Services, Specialty Programs, Actuary, Legal, Compliance and HR strongly preferred.
  • Working knowledge of InsurTrak, Home Office and Merlin systems, preferred.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
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